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PrusaLink Webpage not reachable  

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JonathanS
(@jonathans)
Member
PrusaLink Webpage not reachable

Hey there,
I just set up my Prusa MK4's Wifi. All seemed to work fine until I actually tried to get on the PrusaLink webpage. I entered the IP into my search bar and my tab shows me "PrusaLink", but nothing actually loads until I get an error message (just generic, look at the picture). When I ping that IP with the Command Prompt, it pings all fine and well. Other browsers (I use Firefox, tried Edge, Chrome) behave the same.
My conclusion: the printer works fine and is connected, but something either on my PC or in the network is blocking access.
Problem: I have no Idea what to do / try. I don't have access to the router/router settings but I probably could get it if that could fix the problem. I just don't know what the problem is and hope that some of you had it and figured it out already.
Cheers

Posted : 08/11/2023 10:03 pm
Crab
 Crab
(@crab)
Reputable Member
RE:

I"m not exactly sure how Prusa Link works.. so forgive me if this suggestion is not technically accurate..  but can you set up a hotspot Wifi AP with your phone and try to get your computer & Printer attached to that.. then when the PrusaLink page tries to connect to Prusa to verify the Serial #, it should go out thru the hotspot which doesn't block anything.. That would tell you if your wifi/router is blocking something.

Posted : 09/11/2023 3:57 pm
BID3D
(@bid3d)
Eminent Member
RE: PrusaLink Webpage not reachable

Read this link

https://kinsta.com/knowledgebase/err_connection_reset/

in a former life I worked a LOT with embedded webservers on devices laser jet printers, modems, etc..not saying this article is an answer to your connection reset..gives a couple things to try

Posted : 10/11/2023 1:44 am
Osayi walter
(@osayi-walter)
Member
RE: PrusaLink Webpage not reachable

 

Posted by: @jonathans

Hey there,
I just set up my Prusa MK4's Wifi. All seemed to work fine until I actually tried to get on the PrusaLink webpage. I entered the IP into my search bar and my tab shows me "PrusaLink", but nothing actually loads until I get an error message (just generic, look at the picture). When I ping that IP with the Command Prompt, it pings all fine and well. Other browsers (I use Firefox, tried Edge, Chrome) behave the same.
My conclusion: the printer works fine and is connected, but something either on my PC or in the network is blocking access.
Problem: I have no Idea what to do / try. I don't have access to the router/router settings but I probably could get it if that could fix the problem. I just don't know what the problem is and hope that some of you had it and figured it out already.
Cheers

Hello, I'm new to the forum and I'm having the same problem. Did you find a solution?

Posted : 27/03/2024 10:15 am
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