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Anyone know of repair places in the UK?  

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Adam
 Adam
(@adam-3)
Active Member
Anyone know of repair places in the UK?

I recently built an i3 MK3S+, 

It all seemed to be going well, but now I've reached a dead end, and am looking for somewhere in the UK to send it to, so it can be fixed, and I can get on a start printing.

 

the issues are.

I couldn't get the first layer calibration to print out correctly, it didn't stick, and formed blobs on the hot end.

I have been fine tuning it using the live Z, and thought that it was getting sorted, then it started printing in a 1 cm square.

I tried to trouble shoot it, and checked everything but couldn't see any issues.

I then ran the self test which it failed and is saying that the X axis is off.

I've looked over it and nothing is touching the frame or blocking the stepper etc.

I've looked online, and in the manual, I've emailed Prusa.

I am now out of ideas, and am looking for somewhere that can take it, and fix it.

So can anyone give recommendations in the UK as to where I can send it to be repaired?

 

cheers 

Opublikowany : 04/01/2021 10:13 am
norskman
(@norskman)
Active Member
RE: Anyone know of repair places in the UK?

Yes, Chris.

if you were able to build it - you are good enough to fix it!

I had the same trouble.

Calibration passed but nothing worked. Nothing stuck. I was going mad. 

So I called Support via their on-line chat. That did it. Persevere. 

Its all to do with temperatures and distances! they will help i am sure. 

 

Opublikowany : 04/01/2021 1:25 pm
norskman
(@norskman)
Active Member
RE: Anyone know of repair places in the UK?

I should add, i am no expert - not by a long way, but I have a good idea on how to make things stick.

Dont bother going mad trying to clean the bed, whilst its important its not the thing to focus on, its the temperature and z - assuming calibration has passed.

 

If calibration has not passed dont try to get it to print, something else is wrong.

Opublikowany : 04/01/2021 1:27 pm
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: Anyone know of repair places in the UK?

Where are you, in the UK?
there are one or two users around the country who may be able to help

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Opublikowany : 04/01/2021 2:20 pm
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