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Filament will not load  

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mpkunz
(@mpkunz)
New Member
Filament will not load

Brand new kit machine. Cannot be plugged up, never had filament in it. Filament will not feed. I cut the end on an angle, nothing happens. No error messages telling me something is wrong. Can I take this somewhere in the USA to have it worked on ?

Napsal : 29/10/2022 8:15 pm
Diem
 Diem
(@diem)
Illustrious Member

Do you have a multimeter?  If so check the dc voltages arriving at the einsy board.

What happens when you switch on?

Do any lights glow?  Does the screen light up?

Do any fans turn?

Can I take this somewhere in the USA to have it worked on ?

Er, probably.  Does anyone in the US know?

As it's new you might do best contacting Prusa Support: Log into your Eshop account, navigate to Help and live chat is at bottom right in most browsers. If not you may need to disable your ad-blocker temporarily.

Cheerio,

Napsal : 29/10/2022 11:24 pm
RandyM9
(@randym9)
Honorable Member
RE: Filament will not load

Do you have the menu set to ‘auto-load’ the filament?

Are you pre-heating the hotend?

Have you tested the filament sensor to insure it’s reading properly?

Cheers

Napsal : 30/10/2022 4:02 am
mpkunz
(@mpkunz)
New Member
Topic starter answered:
RE: Filament will not load

Brand new kit, its on its shakedown cruise. The self-setup software cannot complete its own setup because it cannot get past this step.

Napsal : 30/10/2022 11:24 am
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: Filament will not load

Have you cut the end of the filament at 45 degrees? this helps to ease loading

regards Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Napsal : 30/10/2022 11:39 am
mpkunz
(@mpkunz)
New Member
Topic starter answered:
RE: Filament will not load

First thing I tried.

Napsal : 30/10/2022 12:09 pm
sqlegan
(@sqlegan)
New Member
RE: Filament will not load

Don't know if this will help, but I've just built mine and was having similar troubles. Turned out I'd put the Bondtech cog, the one on the flap in the wrong way round

Napsal : 10/11/2022 5:56 pm
mpkunz
(@mpkunz)
New Member
Topic starter answered:
RE: Filament will not load

That did the trick. Thanx.

Napsal : 10/11/2022 8:48 pm
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