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Mike
 Mike
(@mike-34)
Active Member
PrusaConnect "offline"

I'll start by saying the PrusaConnect is improving to the point where I don't really miss Octoprint anymore.  Having said that, there is an annoying issue where for no apparent reason, my MK4 printer goes "offline."  It seems to happen (but not always) when I print something manually from the MK4 control panel.  The printer shows as still being connected to my wireless network but it stops being visible to PrusaConnect.  Is anyone else having this issue?

-Mike

Opublikowany : 18/07/2023 2:35 pm
Hello
(@hello)
Noble Member
RE: PrusaConnect "offline"

I get a similar issue connect says offline but pruss link is online and says dns error vonecting yknprusa connect 

Please help me out by downloading a model it's free and easy but really helps me out https://www.printables.com/@Hello_474427/models

Opublikowany : 18/07/2023 7:50 pm
Smutje
(@smutje)
Estimable Member
RE: PrusaConnect "offline"

Same here, online in Prusa Link, and offline in Prusa Connect

Opublikowany : 23/07/2023 10:52 am
Mike
 Mike
(@mike-34)
Active Member
Topic starter answered:
RE: PrusaConnect "offline"

I've been getting it a lot since upgrading my firmware to the stable 5.0 version.  Interestingly, I can still download files and the print happens anyway, I just don't get telemetry and the status shows "offline." 

Opublikowany : 22/09/2023 2:28 am
SaveYourBacon
(@saveyourbacon)
Active Member
RE:

Same here for my Mini and MK4 (much more often for the Mini)... I wish Prusa would at least publicly acknowledge the issues so I can stop thinking it is an issue on my side.

Opublikowany : 25/09/2023 1:38 am
moofie
(@moofie)
Eminent Member
RE: PrusaConnect "offline"

I've been having the same issue since upgrading to 5.0 release firmware.

Opublikowany : 25/09/2023 3:04 am
Brian-J
(@brian-j)
Member
RE: PrusaConnect "offline"

I Agree I wish Prusa would reply to this thread, i'm having the same problem with connectivity

Opublikowany : 26/09/2023 2:00 pm
inmyTEEPEEitsme
(@inmyteepeeitsme)
Active Member
RE: PrusaConnect "offline"

Wish Prusa would say something.  Having the same issue since upgrading my MK4 to 5.0.0 connecting to PrusaConnect.  Prusa Link works fine, but PrusaConnect shows me offline more than not.

Either it is an issue with PrusaConnect or the firmware, wish they would publicly state something.

Opublikowany : 26/09/2023 8:01 pm
PRNTR3D
(@prntr3d)
Active Member
RE: PrusaConnect "offline"

I have been getting the same, usually, I have to reload the wifi and connect settings to get it to connect again.  although that is temporary until it goes offline again.

Opublikowany : 29/09/2023 12:33 am
SaveYourBacon
(@saveyourbacon)
Active Member
RE: PrusaConnect "offline"

inmyTEEPEEitsme, I was coming here to post the same... I spent a fair amount of time troubleshooting my local setup. I wish Prusa would at least acknowledge the issue.

Opublikowany : 29/09/2023 12:43 am
moofie
(@moofie)
Eminent Member
RE: PrusaConnect "offline"

Take a look at the pinned post at the head of this forum. 

Opublikowany : 29/09/2023 1:20 am
SaveYourBacon
(@saveyourbacon)
Active Member
RE: PrusaConnect "offline"

I'm sorry but I don't see what you are referring to... would you mind posting a link?

Opublikowany : 29/09/2023 1:28 am
moofie
(@moofie)
Eminent Member
RE: PrusaConnect "offline"

My error, different forum.

https://forum.prusa3d.com/forum/bugs-errors/mk4-xl-mini-printer-offline-or-unable-to-register/#post-676516

Opublikowany : 29/09/2023 2:55 am
moofie
(@moofie)
Eminent Member
RE: PrusaConnect "offline"

I mentioned this in another branch, but in case you haven't seen it:

https://forum.prusa3d.com/forum/bugs-errors/mk4-xl-mini-printer-offline-or-unable-to-register/#post-676516

Opublikowany : 29/09/2023 2:55 am
SaveYourBacon
(@saveyourbacon)
Active Member
RE: PrusaConnect "offline"

Thank you!

Opublikowany : 29/09/2023 3:06 am
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