Why is Prusa's order processing so slow?
 
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Why is Prusa's order processing so slow?  

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Onno
 Onno
(@onno)
Eminent Member
Why is Prusa's order processing so slow?

In t he last couple of years I've started to notice that basically no order is shipping on time. Most order take at least three days from the moment they acknowledge payment to the moment it is shipped, and many times it is over a week before something ships. How come that order processing is so slow at Prusa?

Postato : 26/01/2026 11:38 am
hyiger
(@hyiger)
Noble Member
RE: Why is Prusa's order processing so slow?

Depends on what it is. For filaments and parts I typically have them arrive at my doorstep 3 days after I push the order button and I live on the West Coast of the US. 

Postato : 26/01/2026 2:45 pm
Onno
 Onno
(@onno)
Eminent Member
Topic starter answered:
RE:

I guess the Czech warehouse has become a bit more laid back in recent years. In the last two years I have placed like 18 orders. Only a couple shipped within 3 working days and some even took more than 10 working days to ship while the store listed the items as "In Stock". If you ask me, the quality of the Prusa products is good, but the shopping experience can use some improvement.

Postato : 26/01/2026 5:59 pm
hyiger
(@hyiger)
Noble Member
RE: Why is Prusa's order processing so slow?

That's different from my experience. I've made 7 orders since July and they all shipped same day. 

Postato : 26/01/2026 6:04 pm
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