Benachrichtigungen
Alles löschen

Buddy 3D camera can't reset  

  RSS
David SP
(@david-sp)
Mitglied
Buddy 3D camera can't reset

Hi all.

I installed the Buddy 3d Cam with Prusa Connect, but after a couple of image stop to work.

I'm trying to reset the wifi connection but it's impossible to reset, neither pressing the button reset during 1 sec, 3 secs or 4 secs to factory reset.

The camera is in green light but doesn't work.

Also I following the instruction, eliminating from PRUSA Connect, and at now i have a camera in green light that don't do nothing in my desktop.

Anybody who have any solution or the way to force the reset?.

The supporting via chat, is very difficult, they give more than 30 minutes to contact and at this moment... nothing

Thanks in advance  

Veröffentlicht : 18/12/2024 10:36 am
David SP
(@david-sp)
Mitglied
Themenstarter answered:
RE: Buddy 3D camera can't reset

After conversation with the support team, they are investigating the root cause, so..... moment to wait

Veröffentlicht : 18/12/2024 11:27 am
Per S.
(@per-s)
Mitglied
RE: Buddy 3D camera can't reset

Had the exact same problem - green light but not possible to reset.

They sent a new camera under warranty. We'll see how the new one fares.

Veröffentlicht : 18/12/2024 1:39 pm
Teilen: