Buddy 3D camera can't reset
Hi all.
I installed the Buddy 3d Cam with Prusa Connect, but after a couple of image stop to work.
I'm trying to reset the wifi connection but it's impossible to reset, neither pressing the button reset during 1 sec, 3 secs or 4 secs to factory reset.
The camera is in green light but doesn't work.
Also I following the instruction, eliminating from PRUSA Connect, and at now i have a camera in green light that don't do nothing in my desktop.
Anybody who have any solution or the way to force the reset?.
The supporting via chat, is very difficult, they give more than 30 minutes to contact and at this moment... nothing
Thanks in advance
RE: Buddy 3D camera can't reset
After conversation with the support team, they are investigating the root cause, so..... moment to wait
RE: Buddy 3D camera can't reset
Had the exact same problem - green light but not possible to reset.
They sent a new camera under warranty. We'll see how the new one fares.