RE: PrusaConnect print jobs display error
More investigation:
- PrusaLink displays the proper info about the print, even though PrusaConnect does not.
- Only 354MB used on the USB thumb drive (the stock one that shipped with the printer).
- 58 total file items at the root.
I tried reducing the number of files at the root of the USB stick, and shortening some file names that appeared unreasonably long, then I tried sending another job from PrusaSlicer, and I noticed something interesting:
PrusaConnect still showed the file as being transferred whereas the printer actually started printing. Once PrusaConnect updated, it, again, showed incomplete job info ("Print job #52").
Is it possible that when PrusaConnect registers the new job, it is incapable of linking it to the file, because it was unable to find it?
I also found this unrelated bug: the date displayed in PrusaConnect seems to be based on incorrect timezone calculations: I just renamed files on the USB drive, and when I plugged it back into the printer, PrusaConnect showed some file dates as "tomorrow". To be exact, 9 hours later than the actual time I made the modification. Relatedly, I live in Japan, which timezone is UTC+9.
RE: PrusaConnect print jobs display error
Formatting the USB drive fixed the issue for me
RE: PrusaConnect print jobs display error
Indeed. I just started a job on a freshly formatted USB drive (MBR/MS-DOS on macOS' Disk Utility) and PrusaConnnect shows the right thing. 👍🏻
Next I'll try restoring the files I had on the stick, to see if the problem was caused by the files names/amount/size, or some kind of memory corruption.
Still weird that it'd happen to so many people around the same time... 🤔
RE: PrusaConnect print jobs display error
My last 3 prints are working normally again without doing anything to anything. Good to know about the formatting trick.
RE: PrusaConnect print jobs display error
I restored the Gcode files I had on the USB drive before formatting it, and the bug is back.
@mcbig it would be nice if, while waiting for a fix, you could tell us what needs to be avoided to prevent the bug.
Is it the number of files on the USB drive? Total size? File names/length?
RE: PrusaConnect print jobs display error
Is this issue anywhere near to being fixed? It's become really annoying now. Sometimes I get the right details for a job (#31) whilst others just display the job number with no printing details (#30 & #32)
RE: PrusaConnect print jobs display error
Am I seeing a fix on PrusaConnect? 🎉
Looks like the job I just started displays correctly, whereas the one I started 3 hours ago did not.
RE: PrusaConnect print jobs display error
Not fixed here with a print started at 19:04. Still showing job numbers and adding a duplicate file to print queue.
RE: PrusaConnect print jobs display error
Mine's back to not working well. So it goes. @mcbig give us more details! 🍿
RE: PrusaConnect print jobs display error
It was not printing for a few days, had zero in Queue, and the printer was turned off. Just started a print via Queue and got Print job #145
Before that, it was a little random for a while, so it is definitely a mess on the website side of the whole construction 🙁
RE: PrusaConnect print jobs display error
Hi, there was a small bug fix deployed to the production yesterday. As the bug was not reproducible on our side, could you please test if it helped with the job x file not matching problem? Thanks a lot.
RE: PrusaConnect print jobs display error
Hey @sarka!
Here's what I just did:
- Update my MK4 to 6.0.1 firmware. (Printer rebooted, AFAIK.)
- No job left in PrusaConnect's queue.
- Send a job from PrusaSlicer 2.7.4. ("Upload and Print")
The job first showed as "Job #xxx" for a few seconds, but then it shows properly, with the right file name, thumbnail etc.
To me, seems to be fixed.
RE: PrusaConnect print jobs display error
Oh, here's something that seems to be broken, compared to older behaviour (I think).
PrusaConnect's notifications show "MK4: file #66 is printing", with no proper thumbnail, whereas it used to show proper filename and thumbnail.
