Connect Error - Nozzle Diameter Does Not Match
 
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REB
 REB
(@reb-2)
Active Member
Connect Error - Nozzle Diameter Does Not Match

I am now seeing an error whenever I send a job to my MMU3 equipped Mk4 printer. When I select "Send to Connect" in PrusaSlicer (2.8.1), the printer selection pop-up states "Nozzle diameter does not match".  I immediately checked the setting in both PrusaSlicer and on the printer itself, and they both matched with a 0.4mm nozzle (not that I'd made any changes to the settings).

I then looked at Connect and under Settings for the printer, I found that there is now a 'Nozzles' display which indicates the nozzle size for each slot (probably an XL thing). However, all slots state that the diameter is 0mm, as well as the status of High Flow and Hardened nozzles (Enabled/Disabled).

I'm guessing that there is a setting somewhere for the nozzle size/type in Connect, but I can't find it.  The printer continues to print OK.

Any thoughts?

Opublikowany : 25/09/2024 2:58 pm
REB
 REB
(@reb-2)
Active Member
Topic starter answered:
RE: Connect Error - Nozzle Diameter Does Not Match

Sorry, forgot to add my printer info

Connect Web Page

Printer Type: Original Prusa MK4

Firmware: 6.1.3+7898

Printer UUID: b7863e73-926b-4299-8fb8-787be534bc6e

PrusaSlicer version: 2.8.1

Opublikowany : 25/09/2024 3:45 pm
scifiwriter73
(@scifiwriter73)
Member
RE: Connect Error - Nozzle Diameter Does Not Match

I get the same. Just updated PrusaSlicer to 2.8.1 and the firmware on my MK4S with MMU3 to 6.1.3. PrusaConnect shows all slots with a 0mm diameter. I confirmed the printer shows a 0.4 mm nozzle.

Opublikowany : 25/09/2024 5:06 pm
Doc203
(@doc203)
Member
RE: Connect Error - Nozzle Diameter Does Not Match

I just added my XL to connect and I am having the exact same issue. All nozzles show 0mm.

Opublikowany : 25/09/2024 7:02 pm
Tim Molteno
(@tim-molteno)
Member
RE: Connect Error - Nozzle Diameter Does Not Match

Just add my XL and same issue... Both nozzles show 0mm

Opublikowany : 25/09/2024 9:44 pm
Anonymous *.
(@anonymous-2)
Member
RE: Connect Error - Nozzle Diameter Does Not Match

Same issue. MK4 Firmware 6.1.3+7898, with MMU3. PrusaSlicer 2.8.1

Opublikowany : 26/09/2024 1:14 am
Chimney13
(@chimney13)
Active Member
RE: Connect Error - Nozzle Diameter Does Not Match

sem onm my printer :((((
Spoke Today with Prusa - they do not know what it couse. they told me to make hard reset of printer - to default settings and set up from begening - its for now only solution what they give - i will try it today or tomorow 

Opublikowany : 26/09/2024 7:51 am
Philipp
(@philipp-8)
Eminent Member
RE: Connect Error - Nozzle Diameter Does Not Match

I am pretty sure it has to do with the settings the other users above talk about with the different nozzles in the connect settings you can't change. Guess they added a feature that was not fully done. 😀

Opublikowany : 26/09/2024 1:20 pm
REB polubić
Public username
(@public-username)
Member
RE: Connect Error - Nozzle Diameter Does Not Match
Posted by: @chimney13

sem onm my printer :((((
Spoke Today with Prusa - they do not know what it couse. they told me to make hard reset of printer - to default settings and set up from begening - its for now only solution what they give - i will try it today or tomorow 

I just did a hard reset and all the reconfig. The problem still happens.

MK4 / MMU3 / firmware 6.1.3

Opublikowany : 26/09/2024 1:32 pm
Chimney13
(@chimney13)
Active Member
RE: Connect Error - Nozzle Diameter Does Not Match

Connect should read the Setting from Printer 

on my Mk4 Works no problem 

on XL Connect dosnt read Setting   
On my Printer i have setup 0,4 mm  on connet is "0" shown as on printscreen From REB

Opublikowany : 26/09/2024 2:02 pm
REB
 REB
(@reb-2)
Active Member
Topic starter answered:
RE: Connect Error - Nozzle Diameter Does Not Match

I suspect that the Connect programmers have jumped the gun a bit.  I just found this statement in the release notes for firmware 6.2.0-alpha1.

Nozzle information for Prusa Connect

We’ve integrated detailed nozzle data into Prusa Connect, ensuring that users can now view nozzle-related parameters for all tools directly from the Connect.

Is anyone running with the 6.2.0-alpha1 firmware?

Opublikowany : 26/09/2024 4:10 pm
PhilW
(@philw-3)
Member
RE: Connect Error - Nozzle Diameter Does Not Match

Same issue here - I just updated to the latest slicer, so I does not seem to be a firmware issue (I'm actually running an old 6.0.4+14924)

Opublikowany : 27/09/2024 6:45 pm
Chimney13
(@chimney13)
Active Member
RE: Connect Error - Nozzle Diameter Does Not Match

As i wrote before - talked to Prusa - they told me to reset printer and make all settings and tests from the begining 

problem is that prusa connect cannot read full data from printer itself 

to all oaf you please write mails or chat with prusa so they are aware that problem, exists. 

 

 

Opublikowany : 28/09/2024 8:38 am
Philipp
(@philipp-8)
Eminent Member
RE:

They are aware, it says so in the newest pre-release version (6.2) that they added functions to connect that do not fully work yet. So no resetting etc., just wait it out. 😛

 

/edit: What Reb said above, but they also added that it's not done yet.

This post was modified 2 months temu by Philipp
Opublikowany : 28/09/2024 9:04 pm
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