Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
Good afternoon, I have an issue with PrusaConnect from PrusaSlicer and Chrome on my iMac. Although I log in successfully, I receive a message saying "Sorry, please wait a moment" and it keeps loading indefinitely without allowing me to access PrusaConnect. This problem does not occur on Windows or the tablet app.
It has always worked fine for me through PrusaSlicer, with no issues, except for Chrome where I could never connect. However, for the past week, I’ve been experiencing this problem. I’ve uninstalled and reinstalled PrusaSlicer, and I also updated the firmware to the latest version for PrusaCore, but the issue persists.
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
100% same problem verified my CoreOne is connected to PrusaConnect and I can print from my phone, but not from PrusaSlicer 2.9.3 or 2.9.1 on MacOS 12.7.6. Just the same error "Sorry Wait a Moment" and loops.
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
not that anyone else has offered help or solution but https://connect.prusa3d.com/ accessing connect via browser also works this is a bug in the MAC release of PrusaSlicer
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
Unfortunately, I can't access it from Chrome or any other browser, except on a Windows PC.Has anyone been able to fix this? Can you report this bug to the developers so they can improve this update?
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
I'm reviving this post to see if anyone can help or knows how to report this issue to Prusa. To this day, I haven't been able to connect to Prusa Connect or manage files. I've raised this issue on other forums, and many iMac users are experiencing the same problem.
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
Have the same problem - Just started in the last few weeks. I can send jobs to printer but can't access printer via Prusa Connect on older iMac. Recieve error " Something went Wrong"
MacOS 12.7.6, Prusa Slicer - Prusa Connect 2.9.3
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
The worst part of this whole situation is that they’ve released PrusaSlicer 2.9.4 again and the same problem is still there. I don’t know if PrusaSlicer just links to the Prusa Connect website or not, but neither the site nor PrusaSlicer have fixed it. Are they forgetting about macOS users?
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
Having the same issue for some weeks. It does work on my phone and safari on my Mac though
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
I contacted customer support, and apparently they haven't received any complaints about this problem so far. They said they would email me after contacting other colleagues. I hope they can resolve this soon. It seems strange that they haven't fixed it before and that Mac users aren't reporting this error with Prusa Connect. There are many of us using macOS.
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
Hi
I'm using it on my Mac book pro (M1) and on my Mac Studio (M1).
I have no issues at all. Have OS26.2 installed on both and latest Sicer version.
Regards, Ron
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
Hi
I'm using it on my Mac book pro (M1) and on my Mac Studio (M1).
I have no issues at all. Have OS26.2 installed on both and latest Sicer version.
My guess was always that it was an Intel Mac thing. I just gave up on connect in the slicer and open it in web browser
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
Ok, I use the IOS app on my phone a lot for simple prints. Went onto the slicer today as I needed to paint some supports and do some other tweaks. Guessing its the first time in a few weeks I've used the slicer and... I can no longer send prints to the printer via the "send to connect" option... click send and get an infinite spin on the Prusa connect window. It means not I can only use PrusaLink or physical USB to print using the slicer. That's taken away a massive convenience