Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)
 
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Pablob
(@pablob)
Active Member
Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)

Good afternoon, I have an issue with PrusaConnect from PrusaSlicer and Chrome on my iMac. Although I log in successfully, I receive a message saying "Sorry, please wait a moment" and it keeps loading indefinitely without allowing me to access PrusaConnect. This problem does not occur on Windows or the tablet app.

It has always worked fine for me through PrusaSlicer, with no issues, except for Chrome where I could never connect. However, for the past week, I’ve been experiencing this problem. I’ve uninstalled and reinstalled PrusaSlicer, and I also updated the firmware to the latest version for PrusaCore, but the issue persists.

Napsal : 03/10/2025 5:48 pm
2 lidem se líbí
Brian Kuritz
(@brian-kuritz)
Member
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)

100% same problem verified my CoreOne is connected to PrusaConnect and I can print from my phone, but not from PrusaSlicer 2.9.3 or 2.9.1 on MacOS 12.7.6.   Just the same error "Sorry Wait a Moment" and loops.  

Napsal : 04/10/2025 10:49 pm
Brian Kuritz
(@brian-kuritz)
Member
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)

not that anyone else has offered help or solution but https://connect.prusa3d.com/ accessing connect via browser also works this is a bug in the MAC release of PrusaSlicer

Napsal : 06/10/2025 2:43 pm
Pablob
(@pablob)
Active Member
Topic starter answered:
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)


Unfortunately, I can't access it from Chrome or any other browser, except on a Windows PC.Has anyone been able to fix this? Can you report this bug to the developers so they can improve this update?

Napsal : 16/10/2025 8:35 pm
1 lidem se líbí
Pablob
(@pablob)
Active Member
Topic starter answered:
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)

I'm reviving this post to see if anyone can help or knows how to report this issue to Prusa. To this day, I haven't been able to connect to Prusa Connect or manage files. I've raised this issue on other forums, and many iMac users are experiencing the same problem.

Napsal : 25/10/2025 5:56 pm
Mat_996
(@mat_996)
Member
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)

Have the same problem - Just started in the last few weeks. I can send jobs to printer but can't access printer via Prusa Connect on older iMac. Recieve error " Something went Wrong"  

 MacOS 12.7.6, Prusa Slicer - Prusa Connect 2.9.3  

 

Napsal : 26/10/2025 4:49 am
Pablob
(@pablob)
Active Member
Topic starter answered:
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)

The worst part of this whole situation is that they’ve released PrusaSlicer 2.9.4 again and the same problem is still there. I don’t know if PrusaSlicer just links to the Prusa Connect website or not, but neither the site nor PrusaSlicer have fixed it. Are they forgetting about macOS users?

Napsal : 10/11/2025 12:00 am
WDLandry
(@wdlandry)
Trusted Member
RE: Can't Access PrusaConnect on iMac (PrusaSlicer/Chrome)

Having the same issue for some weeks. It does work on my phone and safari on my Mac though

Napsal : 17/11/2025 9:02 pm
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