PruserSlicer 2.5.0 MacOS quits instantly
 
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[Resuelto] PruserSlicer 2.5.0 MacOS quits instantly  

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Ian Meikle
(@ian-meikle)
New Member
PruserSlicer 2.5.0 MacOS quits instantly

Hi,

Just downloaded the new PruserSlicer 2.5.0 and installed it.

However, once I try and open it, it just quits instantly. No error message apart from the standard "The Application quite unexpectedly".

I have tried to delete the App and reinstall it, but get the same problem 🙁

I am on a MacBook Pro with a M1 chip

How can I find out why it is quitting and how to fix it ?

Thanks

Ian

Este debate ha sido modificado el hace 1 year 2 veces por Ian Meikle
Respondido : 22/01/2023 2:33 pm
Ian Meikle
(@ian-meikle)
New Member
Topic starter answered:
RE: PruserSlicer 2.5.0 MacOS quits instantly

These are the details it offers to send to if I click "Send to Apple"

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               PrusaSlicer [19987]
Path:                  /private/var/folders/*/PrusaSlicer.app/Contents/MacOS/PrusaSlicer
Identifier:            com.prusa3d.slic3r/
Version:               PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719 (PrusaSlicer-2.5.0+MacOS-x64-202209060719)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2023-01-22 15:33:47.4877 +0100
OS Version:            macOS 13.0.1 (22A400)
Report Version:        12
Anonymous UUID:        9B7E0982-A4C2-518B-3D62-146F0B181BA2

Sleep/Wake UUID:       23830388-EA04-4AFA-99F0-CBD477044BF8

Time Awake Since Boot: 1200000 seconds
Time Since Wake:       922 seconds

System Integrity Protection: enabled

Crashed Thread:        0  slic3r_main  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000014
Exception Codes:       0x0000000000000001, 0x0000000000000014

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [19987]

VM Region Info: 0x14 is not in any region.  Bytes before following region: 105553518919660
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      MALLOC_NANO (reserved)   600018000000-600020000000 [128.0M] rw-/rwx SM=NUL  ...(unallocated)

Kernel Triage:
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage


Thread 0 Crashed:: slic3r_main Dispatch queue: com.apple.main-thread
0   PrusaSlicer                   	       0x106f311ac ImFont::CalcTextSizeA(float, float, float, char const*, char const*, char const**) const + 88
1   PrusaSlicer                   	       0x106f31314 ImFont::CalcTextSizeA(float, float, float, char const*, char const*, char const**) const + 448
2   PrusaSlicer                   	       0x106ede2a4 ImGui::CalcTextSize(char const*, char const*, bool, float) + 140
3   PrusaSlicer                   	       0x105942894 Slic3r::GUI::NotificationManager::HintNotification::count_spaces() + 44
4   PrusaSlicer                   	       0x105943e34 Slic3r::GUI::NotificationManager::HintNotification::init() + 44
5   PrusaSlicer                   	       0x105944e80 Slic3r::GUI::NotificationManager::HintNotification::retrieve_data(bool) + 408
6   PrusaSlicer                   	       0x10591fc44 Slic3r::GUI::NotificationManager::HintNotification::HintNotification(Slic3r::GUI::NotificationManager::NotificationData const&, Slic3r::GUI::NotificationManager::NotificationIDProvider&, wxEvtHandler*, bool) + 108
7   PrusaSlicer                   	       0x10591d158 Slic3r::GUI::NotificationManager::push_hint_notification(bool) + 268
8   PrusaSlicer                   	       0x1056b324c Slic3r::GUI::GUI_App::post_init() + 1332
9   PrusaSlicer                   	       0x1056cd0ec wxEventFunctorFunctor<wxEventTypeTag<wxIdleEvent>, Slic3r::GUI::GUI_App::on_init_inner()::$_4>::operator()(wxEvtHandler*, wxEvent&) + 64
10  PrusaSlicer                   	       0x107264fac wxEvtHandler::SearchDynamicEventTable(wxEvent&) + 252
11  PrusaSlicer                   	       0x107264ca4 wxEvtHandler::ProcessEventLocally(wxEvent&) + 92
12  PrusaSlicer                   	       0x107264b00 wxEvtHandler::ProcessEvent(wxEvent&) + 56
13  PrusaSlicer                   	       0x1071cc354 wxAppConsoleBase::ProcessIdle() + 92
14  PrusaSlicer                   	       0x107011dfc wxAppBase::ProcessIdle() + 24
15  PrusaSlicer                   	       0x107160e4c wxApp::ProcessIdle() + 36
16  PrusaSlicer                   	       0x10726d2f4 wxCFEventLoop::OSXCommonModeObserverCallBack(__CFRunLoopObserver*, int, void*) + 124
17  CoreFoundation                	       0x188f34de4 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 36
18  CoreFoundation                	       0x188f34cd0 __CFRunLoopDoObservers + 532
19  CoreFoundation                	       0x188f34410 __CFRunLoopRun + 1048
20  CoreFoundation                	       0x188f338a4 CFRunLoopRunSpecific + 612
21  HIToolbox                     	       0x1925a73bc RunCurrentEventLoopInMode + 292
22  HIToolbox                     	       0x1925a7200 ReceiveNextEventCommon + 672
23  HIToolbox                     	       0x1925a6f48 _BlockUntilNextEventMatchingListInModeWithFilter + 72
24  AppKit                        	       0x18c18c630 _DPSNextEvent + 632
25  AppKit                        	       0x18c18b7c0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728
26  AppKit                        	       0x18c17fbf0 -[NSApplication run] + 464
27  PrusaSlicer                   	       0x107197880 wxGUIEventLoop::OSXDoRun() + 160
28  PrusaSlicer                   	       0x10726d9b8 wxCFEventLoop::DoRun() + 40
29  PrusaSlicer                   	       0x1071f0544 wxEventLoopBase::Run() + 112
30  PrusaSlicer                   	       0x1071cc14c wxAppConsoleBase::MainLoop() + 120
31  PrusaSlicer                   	       0x107160ea8 wxApp::OnRun() + 36
32  PrusaSlicer                   	       0x10721ca2c wxEntry(int&, wchar_t**) + 148
33  PrusaSlicer                   	       0x1056a8c5c Slic3r::GUI::GUI_Run(Slic3r::GUI::GUI_InitParams&) + 292
34  PrusaSlicer                   	       0x104e3f9cc Slic3r::CLI::run(int, char**) + 16348
35  PrusaSlicer                   	       0x104e44164 main + 204
36  dyld                          	       0x188b2be50 start + 2544

Thread 1:
0   libsystem_pthread.dylib       	       0x188e50e18 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib       	       0x188e50e18 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib       	       0x188e50e18 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib       	       0x188e50e18 start_wqthread + 0

Thread 5:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	       0x188e16df0 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x188e288d8 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x188e1f638 mach_msg_overwrite + 540
3   libsystem_kernel.dylib        	       0x188e1716c mach_msg + 24
4   CoreFoundation                	       0x188f35bdc __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x188f344c8 __CFRunLoopRun + 1232
6   CoreFoundation                	       0x188f338a4 CFRunLoopRunSpecific + 612
7   AppKit                        	       0x18c2b6248 _NSEventThread + 172
8   libsystem_pthread.dylib       	       0x188e5606c _pthread_start + 148
9   libsystem_pthread.dylib       	       0x188e50e2c thread_start + 8

Thread 6:
0   libsystem_pthread.dylib       	       0x188e50e18 start_wqthread + 0

Thread 7:
0   libsystem_pthread.dylib       	       0x188e50e18 start_wqthread + 0

Thread 8:
0   libsystem_pthread.dylib       	       0x188e50e18 start_wqthread + 0

Thread 9:
0   libsystem_pthread.dylib       	       0x188e50e18 start_wqthread + 0

Thread 10:
0   libsystem_pthread.dylib       	       0x188e50e18 start_wqthread + 0

Thread 11:
0   libsystem_pthread.dylib       	       0x188e50e18 start_wqthread + 0


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000001   x1: 0x00000001079b6d10   x2: 0x000000000000000e   x3: 0x0000000188e81643
    x4: 0x0000000000000003   x5: 0x0000000000003c30   x6: 0x0000000000000029   x7: 0x00006000023ab0f0
    x8: 0x0000000000000000   x9: 0x000000007f7fffff  x10: 0x0000e55c9aa00000  x11: 0x00006000023a8000
   x12: 0x0000000000000030  x13: 0x00000000001ff800  x14: 0x00000000000007fb  x15: 0x00000000b680d142
   x16: 0x0000000188e81700  x17: 0x00000001e9364ef0  x18: 0x0000000000000000  x19: 0x0000000000000000
   x20: 0x0000000000000000  x21: 0x00000001079b6d1e  x22: 0x00000001079b6d1d  x23: 0x000000016afc54b8
   x24: 0x0000000107cd5d28  x25: 0x0000600002832d20  x26: 0x0000600001dd9a40  x27: 0x0000600000830840
   x28: 0x000000010726d278   fp: 0x000000016afc53b0   lr: 0x0000000106f31314
    sp: 0x000000016afc5320   pc: 0x0000000106f311ac cpsr: 0x20001000
   far: 0x0000000000000014  esr: 0x92000006 (Data Abort) byte read Translation fault

Binary Images:
       0x104e34000 -        0x107a97fff com.prusa3d.slic3r/ (PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719) <fce5a1f3-abc2-350d-9665-5a31c4451f80> /private/var/folders/*/PrusaSlicer.app/Contents/MacOS/PrusaSlicer
       0x188eb4000 -        0x18938bfff com.apple.CoreFoundation (6.9) <f4ff83fc-e62c-30b4-b3a9-876c8a1fd595> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
       0x192575000 -        0x1928a8fff com.apple.HIToolbox (2.1.1) <02b9797f-c47d-30b7-b7b0-802d0d26f31c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
       0x18c153000 -        0x18d05afff com.apple.AppKit (6.9) <af9f6891-70ad-3c26-af08-b747344892d2> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x188b26000 -        0x188bb04bf dyld (*) <de46dd52-4994-3fd8-b4b4-e352a1a19354> /usr/lib/dyld
       0x188e4f000 -        0x188e5bffb libsystem_pthread.dylib (*) <886caca0-5762-3640-8db2-3fa3b911c062> /usr/lib/system/libsystem_pthread.dylib
       0x188e16000 -        0x188e4effb libsystem_kernel.dylib (*) <6d6644d3-3db3-34c4-b1e3-c675ec5360f0> /usr/lib/system/libsystem_kernel.dylib
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=1.8G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.8G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               640K        5 
Activity Tracing                   256K        1 
CG backing stores                 4032K        4 
CG image                          7424K       44 
CG raster data                      80K        1 
ColorSync                          608K       27 
CoreAnimation                    178.6M       98 
CoreGraphics                        16K        1 
CoreGraphics (reserved)             16K        1         reserved VM address space (unallocated)
CoreImage                           80K        5 
CoreUI image data                 3472K       27 
Foundation                          16K        1 
Kernel Alloc Once                   32K        1 
MALLOC                           309.8M       55 
MALLOC guard page                  192K        9 
MALLOC_MEDIUM (reserved)         960.0M        8         reserved VM address space (unallocated)
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
OpenGL GLSL                        256K        3 
STACK GUARD                       56.2M       12 
Stack                             13.8M       12 
VM_ALLOCATE                        816K       27 
__AUTH                             862K      211 
__AUTH_CONST                      16.3M      396 
__CTF                               756        1 
__DATA                            6920K      383 
__DATA_CONST                      18.8M      398 
__DATA_DIRTY                       978K      131 
__FONT_DATA                        2352        1 
__GLSLBUILTINS                    5174K        1 
__LINKEDIT                       783.9M        5 
__OBJC_CONST                      1833K      176 
__OBJC_RO                         65.1M        1 
__OBJC_RW                         1981K        1 
__TEXT                           412.5M      419 
dyld private memory                304K        3 
mapped file                      186.1M       26 
shared memory                     1424K       17 
===========                     =======  ======= 
TOTAL                              3.3G     2513 
TOTAL, minus reserved VM space     2.0G     2513 



-----------
Full Report
-----------

{"app_name":"PrusaSlicer","timestamp":"2023-01-22 15:33:47.00 +0100","app_version":"PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719","slice_uuid":"fce5a1f3-abc2-350d-9665-5a31c4451f80","build_version":"PrusaSlicer-2.5.0+MacOS-x64-202209060719","platform":1,"bundleID":"com.prusa3d.slic3r\/","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.0.1 (22A400)","roots_installed":0,"name":"PrusaSlicer","incident_id":"453D1708-5155-4C1D-94E8-7F58FE8C9CD0"}
{
  "uptime" : 1200000,
  "procRole" : "Foreground",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "MacBookPro18,1",
  "coalitionID" : 104335,
  "osVersion" : {
    "train" : "macOS 13.0.1",
    "build" : "22A400",
    "releaseType" : "User"
  },
  "captureTime" : "2023-01-22 15:33:47.4877 +0100",
  "incident" : "453D1708-5155-4C1D-94E8-7F58FE8C9CD0",
  "pid" : 19987,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2023-01-22 15:33:46.4164 +0100",
  "procStartAbsTime" : 29180701602981,
  "procExitAbsTime" : 29180727184725,
  "procName" : "PrusaSlicer",
  "procPath" : "\/private\/var\/folders\/*\/PrusaSlicer.app\/Contents\/MacOS\/PrusaSlicer",
  "bundleInfo" : {"CFBundleShortVersionString":"PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719","CFBundleVersion":"PrusaSlicer-2.5.0+MacOS-x64-202209060719","CFBundleIdentifier":"com.prusa3d.slic3r\/"},
  "storeInfo" : {"deviceIdentifierForVendor":"763A2544-8A3E-543C-8920-D3D4A1ED3CEF","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.prusa3d.slic3r\/",
  "crashReporterKey" : "9B7E0982-A4C2-518B-3D62-146F0B181BA2",
  "wakeTime" : 922,
  "sleepWakeUUID" : "23830388-EA04-4AFA-99F0-CBD477044BF8",
  "sip" : "enabled",
  "vmRegionInfo" : "0x14 is not in any region.  Bytes before following region: 105553518919660\n      REGION TYPE                    START - END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      UNUSED SPACE AT START\n--->  \n      MALLOC_NANO (reserved)   600018000000-600020000000 [128.0M] rw-\/rwx SM=NUL  ...(unallocated)",
  "exception" : {"codes":"0x0000000000000001, 0x0000000000000014","rawCodes":[1,20],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000014"},
  "termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":19987},
  "ktriageinfo" : "VM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\n",
  "vmregioninfo" : "0x14 is not in any region.  Bytes before following region: 105553518919660\n      REGION TYPE                    START - END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      UNUSED SPACE AT START\n--->  \n      MALLOC_NANO (reserved)   600018000000-600020000000 [128.0M] rw-\/rwx SM=NUL  ...(unallocated)",
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":12296083,"threadState":{"x":[{"value":1},{"value":4422593808,"symbolLocation":133795,"symbol":"TextValue::ArgType2"},{"value":14},{"value":6591878723},{"value":3},{"value":15408},{"value":41},{"value":105553153667312},{"value":0},{"value":2139095039},{"value":252185893928960},{"value":105553153654784},{"value":48},{"value":2095104},{"value":2043},{"value":3061895490},{"value":6591878912,"symbolLocation":0,"symbol":"_platform_strlen"},{"value":8207617776},{"value":0},{"value":0},{"value":0},{"value":4422593822,"symbolLocation":133809,"symbol":"TextValue::ArgType2"},{"value":4422593821,"symbolLocation":133808,"symbol":"TextValue::ArgType2"},{"value":6089888952},{"value":4425866536,"symbolLocation":0,"symbol":"wxAppConsoleBase::ms_appInstance"},{"value":105553158417696},{"value":105553147566656},{"value":105553124853824},{"value":4414952056,"symbolLocation":0,"symbol":"wxCFEventLoop::OSXCommonModeObserverCallBack(__CFRunLoopObserver*, int, 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Model: MacBookPro18,1, BootROM 8419.41.10, proc 10:8:2 processors, 32 GB, SMC 
Graphics: Apple M1 Pro, Apple M1 Pro, Built-In
Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Sep  3 2022 02:35:52 version 20.10.965.9.8.7.129 FWID 01-b0e84a9b
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: Laptop, Apple Inc.
Thunderbolt Bus: Laptop, Apple Inc.
Thunderbolt Bus: Laptop, Apple Inc.
Respondido : 22/01/2023 2:35 pm
Neophyl
(@neophyl)
Illustrious Member
RE: PruserSlicer 2.5.0 MacOS quits instantly

This is a user to user forum.  You *might* get help if a user has had a similar issue.  If you want to report an issue then you need to open one over on the Prusa Slicer github https://github.com/prusa3d/PrusaSlicer/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc  

there are over 2400 open issues and many more closed ones so please do a search with as many likely keywords of both open and closed issues before opening a new one.  A search may also turn up something relevant to help you without opening a new issue too.

Respondido : 22/01/2023 6:18 pm
rwillett
(@rwillett)
Trusted Member
RE: PruserSlicer 2.5.0 MacOS quits instantly

I have a Mac Mini M1 and am running 2.5.0 with no problems.

I can see you have the line

PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719 (PrusaSlicer-2.5.0+MacOS-x64-202209060719)

I wonder if you have downloaded the X64 version which should just work via Rosetta but for some reason it doesn't. I can't remember how mine upgrades, but it works well under m1 chips.

Mine says ARM64 rather than X64.

Rob

Respondido : 31/01/2023 8:57 pm
iftibashir
(@iftibashir)
Honorable Member
RE: PruserSlicer 2.5.0 MacOS quits instantly

Running 2.5.0 on a MacBook M1 Max - no issues.....

Looks like its something local to your machine rather then the slicer.....

ORIGINAL PRUSA MK4 KIT - Full step-by-step video assembly guide!

>ORIGINAL PRUSA MINI+ Full video assembly guide!

Respondido : 02/02/2023 9:39 am
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