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PruserSlicer 2.5.0 MacOS quits instantly
Hi,
Just downloaded the new PruserSlicer 2.5.0 and installed it.
However, once I try and open it, it just quits instantly. No error message apart from the standard "The Application quite unexpectedly".
I have tried to delete the App and reinstall it, but get the same problem 🙁
I am on a MacBook Pro with a M1 chip
How can I find out why it is quitting and how to fix it ?
Thanks
Ian
This topic was modified 3 years ago 2 times by Ian Meikle
Posted : 22/01/2023 2:33 pm
Topic starter
answered:
RE: PruserSlicer 2.5.0 MacOS quits instantly
These are the details it offers to send to if I click "Send to Apple"
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: PrusaSlicer [19987]
Path: /private/var/folders/*/PrusaSlicer.app/Contents/MacOS/PrusaSlicer
Identifier: com.prusa3d.slic3r/
Version: PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719 (PrusaSlicer-2.5.0+MacOS-x64-202209060719)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2023-01-22 15:33:47.4877 +0100
OS Version: macOS 13.0.1 (22A400)
Report Version: 12
Anonymous UUID: 9B7E0982-A4C2-518B-3D62-146F0B181BA2
Sleep/Wake UUID: 23830388-EA04-4AFA-99F0-CBD477044BF8
Time Awake Since Boot: 1200000 seconds
Time Since Wake: 922 seconds
System Integrity Protection: enabled
Crashed Thread: 0 slic3r_main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000014
Exception Codes: 0x0000000000000001, 0x0000000000000014
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [19987]
VM Region Info: 0x14 is not in any region. Bytes before following region: 105553518919660
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-/rwx SM=NUL ...(unallocated)
Kernel Triage:
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
Thread 0 Crashed:: slic3r_main Dispatch queue: com.apple.main-thread
0 PrusaSlicer 0x106f311ac ImFont::CalcTextSizeA(float, float, float, char const*, char const*, char const**) const + 88
1 PrusaSlicer 0x106f31314 ImFont::CalcTextSizeA(float, float, float, char const*, char const*, char const**) const + 448
2 PrusaSlicer 0x106ede2a4 ImGui::CalcTextSize(char const*, char const*, bool, float) + 140
3 PrusaSlicer 0x105942894 Slic3r::GUI::NotificationManager::HintNotification::count_spaces() + 44
4 PrusaSlicer 0x105943e34 Slic3r::GUI::NotificationManager::HintNotification::init() + 44
5 PrusaSlicer 0x105944e80 Slic3r::GUI::NotificationManager::HintNotification::retrieve_data(bool) + 408
6 PrusaSlicer 0x10591fc44 Slic3r::GUI::NotificationManager::HintNotification::HintNotification(Slic3r::GUI::NotificationManager::NotificationData const&, Slic3r::GUI::NotificationManager::NotificationIDProvider&, wxEvtHandler*, bool) + 108
7 PrusaSlicer 0x10591d158 Slic3r::GUI::NotificationManager::push_hint_notification(bool) + 268
8 PrusaSlicer 0x1056b324c Slic3r::GUI::GUI_App::post_init() + 1332
9 PrusaSlicer 0x1056cd0ec wxEventFunctorFunctor<wxEventTypeTag<wxIdleEvent>, Slic3r::GUI::GUI_App::on_init_inner()::$_4>::operator()(wxEvtHandler*, wxEvent&) + 64
10 PrusaSlicer 0x107264fac wxEvtHandler::SearchDynamicEventTable(wxEvent&) + 252
11 PrusaSlicer 0x107264ca4 wxEvtHandler::ProcessEventLocally(wxEvent&) + 92
12 PrusaSlicer 0x107264b00 wxEvtHandler::ProcessEvent(wxEvent&) + 56
13 PrusaSlicer 0x1071cc354 wxAppConsoleBase::ProcessIdle() + 92
14 PrusaSlicer 0x107011dfc wxAppBase::ProcessIdle() + 24
15 PrusaSlicer 0x107160e4c wxApp::ProcessIdle() + 36
16 PrusaSlicer 0x10726d2f4 wxCFEventLoop::OSXCommonModeObserverCallBack(__CFRunLoopObserver*, int, void*) + 124
17 CoreFoundation 0x188f34de4 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 36
18 CoreFoundation 0x188f34cd0 __CFRunLoopDoObservers + 532
19 CoreFoundation 0x188f34410 __CFRunLoopRun + 1048
20 CoreFoundation 0x188f338a4 CFRunLoopRunSpecific + 612
21 HIToolbox 0x1925a73bc RunCurrentEventLoopInMode + 292
22 HIToolbox 0x1925a7200 ReceiveNextEventCommon + 672
23 HIToolbox 0x1925a6f48 _BlockUntilNextEventMatchingListInModeWithFilter + 72
24 AppKit 0x18c18c630 _DPSNextEvent + 632
25 AppKit 0x18c18b7c0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728
26 AppKit 0x18c17fbf0 -[NSApplication run] + 464
27 PrusaSlicer 0x107197880 wxGUIEventLoop::OSXDoRun() + 160
28 PrusaSlicer 0x10726d9b8 wxCFEventLoop::DoRun() + 40
29 PrusaSlicer 0x1071f0544 wxEventLoopBase::Run() + 112
30 PrusaSlicer 0x1071cc14c wxAppConsoleBase::MainLoop() + 120
31 PrusaSlicer 0x107160ea8 wxApp::OnRun() + 36
32 PrusaSlicer 0x10721ca2c wxEntry(int&, wchar_t**) + 148
33 PrusaSlicer 0x1056a8c5c Slic3r::GUI::GUI_Run(Slic3r::GUI::GUI_InitParams&) + 292
34 PrusaSlicer 0x104e3f9cc Slic3r::CLI::run(int, char**) + 16348
35 PrusaSlicer 0x104e44164 main + 204
36 dyld 0x188b2be50 start + 2544
Thread 1:
0 libsystem_pthread.dylib 0x188e50e18 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x188e50e18 start_wqthread + 0
Thread 3:
0 libsystem_pthread.dylib 0x188e50e18 start_wqthread + 0
Thread 4:
0 libsystem_pthread.dylib 0x188e50e18 start_wqthread + 0
Thread 5:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x188e16df0 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x188e288d8 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x188e1f638 mach_msg_overwrite + 540
3 libsystem_kernel.dylib 0x188e1716c mach_msg + 24
4 CoreFoundation 0x188f35bdc __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x188f344c8 __CFRunLoopRun + 1232
6 CoreFoundation 0x188f338a4 CFRunLoopRunSpecific + 612
7 AppKit 0x18c2b6248 _NSEventThread + 172
8 libsystem_pthread.dylib 0x188e5606c _pthread_start + 148
9 libsystem_pthread.dylib 0x188e50e2c thread_start + 8
Thread 6:
0 libsystem_pthread.dylib 0x188e50e18 start_wqthread + 0
Thread 7:
0 libsystem_pthread.dylib 0x188e50e18 start_wqthread + 0
Thread 8:
0 libsystem_pthread.dylib 0x188e50e18 start_wqthread + 0
Thread 9:
0 libsystem_pthread.dylib 0x188e50e18 start_wqthread + 0
Thread 10:
0 libsystem_pthread.dylib 0x188e50e18 start_wqthread + 0
Thread 11:
0 libsystem_pthread.dylib 0x188e50e18 start_wqthread + 0
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000001 x1: 0x00000001079b6d10 x2: 0x000000000000000e x3: 0x0000000188e81643
x4: 0x0000000000000003 x5: 0x0000000000003c30 x6: 0x0000000000000029 x7: 0x00006000023ab0f0
x8: 0x0000000000000000 x9: 0x000000007f7fffff x10: 0x0000e55c9aa00000 x11: 0x00006000023a8000
x12: 0x0000000000000030 x13: 0x00000000001ff800 x14: 0x00000000000007fb x15: 0x00000000b680d142
x16: 0x0000000188e81700 x17: 0x00000001e9364ef0 x18: 0x0000000000000000 x19: 0x0000000000000000
x20: 0x0000000000000000 x21: 0x00000001079b6d1e x22: 0x00000001079b6d1d x23: 0x000000016afc54b8
x24: 0x0000000107cd5d28 x25: 0x0000600002832d20 x26: 0x0000600001dd9a40 x27: 0x0000600000830840
x28: 0x000000010726d278 fp: 0x000000016afc53b0 lr: 0x0000000106f31314
sp: 0x000000016afc5320 pc: 0x0000000106f311ac cpsr: 0x20001000
far: 0x0000000000000014 esr: 0x92000006 (Data Abort) byte read Translation fault
Binary Images:
0x104e34000 - 0x107a97fff com.prusa3d.slic3r/ (PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719) <fce5a1f3-abc2-350d-9665-5a31c4451f80> /private/var/folders/*/PrusaSlicer.app/Contents/MacOS/PrusaSlicer
0x188eb4000 - 0x18938bfff com.apple.CoreFoundation (6.9) <f4ff83fc-e62c-30b4-b3a9-876c8a1fd595> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x192575000 - 0x1928a8fff com.apple.HIToolbox (2.1.1) <02b9797f-c47d-30b7-b7b0-802d0d26f31c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x18c153000 - 0x18d05afff com.apple.AppKit (6.9) <af9f6891-70ad-3c26-af08-b747344892d2> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x188b26000 - 0x188bb04bf dyld (*) <de46dd52-4994-3fd8-b4b4-e352a1a19354> /usr/lib/dyld
0x188e4f000 - 0x188e5bffb libsystem_pthread.dylib (*) <886caca0-5762-3640-8db2-3fa3b911c062> /usr/lib/system/libsystem_pthread.dylib
0x188e16000 - 0x188e4effb libsystem_kernel.dylib (*) <6d6644d3-3db3-34c4-b1e3-c675ec5360f0> /usr/lib/system/libsystem_kernel.dylib
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=1.8G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.8G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 640K 5
Activity Tracing 256K 1
CG backing stores 4032K 4
CG image 7424K 44
CG raster data 80K 1
ColorSync 608K 27
CoreAnimation 178.6M 98
CoreGraphics 16K 1
CoreGraphics (reserved) 16K 1 reserved VM address space (unallocated)
CoreImage 80K 5
CoreUI image data 3472K 27
Foundation 16K 1
Kernel Alloc Once 32K 1
MALLOC 309.8M 55
MALLOC guard page 192K 9
MALLOC_MEDIUM (reserved) 960.0M 8 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
OpenGL GLSL 256K 3
STACK GUARD 56.2M 12
Stack 13.8M 12
VM_ALLOCATE 816K 27
__AUTH 862K 211
__AUTH_CONST 16.3M 396
__CTF 756 1
__DATA 6920K 383
__DATA_CONST 18.8M 398
__DATA_DIRTY 978K 131
__FONT_DATA 2352 1
__GLSLBUILTINS 5174K 1
__LINKEDIT 783.9M 5
__OBJC_CONST 1833K 176
__OBJC_RO 65.1M 1
__OBJC_RW 1981K 1
__TEXT 412.5M 419
dyld private memory 304K 3
mapped file 186.1M 26
shared memory 1424K 17
=========== ======= =======
TOTAL 3.3G 2513
TOTAL, minus reserved VM space 2.0G 2513
-----------
Full Report
-----------
{"app_name":"PrusaSlicer","timestamp":"2023-01-22 15:33:47.00 +0100","app_version":"PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719","slice_uuid":"fce5a1f3-abc2-350d-9665-5a31c4451f80","build_version":"PrusaSlicer-2.5.0+MacOS-x64-202209060719","platform":1,"bundleID":"com.prusa3d.slic3r\/","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.0.1 (22A400)","roots_installed":0,"name":"PrusaSlicer","incident_id":"453D1708-5155-4C1D-94E8-7F58FE8C9CD0"}
{
"uptime" : 1200000,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro18,1",
"coalitionID" : 104335,
"osVersion" : {
"train" : "macOS 13.0.1",
"build" : "22A400",
"releaseType" : "User"
},
"captureTime" : "2023-01-22 15:33:47.4877 +0100",
"incident" : "453D1708-5155-4C1D-94E8-7F58FE8C9CD0",
"pid" : 19987,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2023-01-22 15:33:46.4164 +0100",
"procStartAbsTime" : 29180701602981,
"procExitAbsTime" : 29180727184725,
"procName" : "PrusaSlicer",
"procPath" : "\/private\/var\/folders\/*\/PrusaSlicer.app\/Contents\/MacOS\/PrusaSlicer",
"bundleInfo" : {"CFBundleShortVersionString":"PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719","CFBundleVersion":"PrusaSlicer-2.5.0+MacOS-x64-202209060719","CFBundleIdentifier":"com.prusa3d.slic3r\/"},
"storeInfo" : {"deviceIdentifierForVendor":"763A2544-8A3E-543C-8920-D3D4A1ED3CEF","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.prusa3d.slic3r\/",
"crashReporterKey" : "9B7E0982-A4C2-518B-3D62-146F0B181BA2",
"wakeTime" : 922,
"sleepWakeUUID" : "23830388-EA04-4AFA-99F0-CBD477044BF8",
"sip" : "enabled",
"vmRegionInfo" : "0x14 is not in any region. Bytes before following region: 105553518919660\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-\/rwx SM=NUL ...(unallocated)",
"exception" : {"codes":"0x0000000000000001, 0x0000000000000014","rawCodes":[1,20],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000014"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":19987},
"ktriageinfo" : "VM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\n",
"vmregioninfo" : "0x14 is not in any region. Bytes before following region: 105553518919660\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n MALLOC_NANO (reserved) 600018000000-600020000000 [128.0M] rw-\/rwx SM=NUL ...(unallocated)",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":12296083,"threadState":{"x":[{"value":1},{"value":4422593808,"symbolLocation":133795,"symbol":"TextValue::ArgType2"},{"value":14},{"value":6591878723},{"value":3},{"value":15408},{"value":41},{"value":105553153667312},{"value":0},{"value":2139095039},{"value":252185893928960},{"value":105553153654784},{"value":48},{"value":2095104},{"value":2043},{"value":3061895490},{"value":6591878912,"symbolLocation":0,"symbol":"_platform_strlen"},{"value":8207617776},{"value":0},{"value":0},{"value":0},{"value":4422593822,"symbolLocation":133809,"symbol":"TextValue::ArgType2"},{"value":4422593821,"symbolLocation":133808,"symbol":"TextValue::ArgType2"},{"value":6089888952},{"value":4425866536,"symbolLocation":0,"symbol":"wxAppConsoleBase::ms_appInstance"},{"value":105553158417696},{"value":105553147566656},{"value":105553124853824},{"value":4414952056,"symbolLocation":0,"symbol":"wxCFEventLoop::OSXCommonModeObserverCallBack(__CFRunLoopObserver*, int, 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"usedImages" : [
{
"source" : "P",
"arch" : "arm64",
"base" : 4376969216,
"CFBundleShortVersionString" : "PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719",
"CFBundleIdentifier" : "com.prusa3d.slic3r\/",
"size" : 46546944,
"uuid" : "fce5a1f3-abc2-350d-9665-5a31c4451f80",
"path" : "\/private\/var\/folders\/*\/PrusaSlicer.app\/Contents\/MacOS\/PrusaSlicer",
"name" : "PrusaSlicer",
"CFBundleVersion" : "PrusaSlicer-2.5.0+MacOS-x64-202209060719"
},
{
"source" : "P",
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Model: MacBookPro18,1, BootROM 8419.41.10, proc 10:8:2 processors, 32 GB, SMC
Graphics: Apple M1 Pro, Apple M1 Pro, Built-In
Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Sep 3 2022 02:35:52 version 20.10.965.9.8.7.129 FWID 01-b0e84a9b
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: Laptop, Apple Inc.
Thunderbolt Bus: Laptop, Apple Inc.
Thunderbolt Bus: Laptop, Apple Inc.
Posted : 22/01/2023 2:35 pm
RE: PruserSlicer 2.5.0 MacOS quits instantly
This is a user to user forum. You *might* get help if a user has had a similar issue. If you want to report an issue then you need to open one over on the Prusa Slicer github https://github.com/prusa3d/PrusaSlicer/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc
there are over 2400 open issues and many more closed ones so please do a search with as many likely keywords of both open and closed issues before opening a new one. A search may also turn up something relevant to help you without opening a new issue too.
Posted : 22/01/2023 6:18 pm
RE: PruserSlicer 2.5.0 MacOS quits instantly
I have a Mac Mini M1 and am running 2.5.0 with no problems.
I can see you have the line
PrusaSlicer PrusaSlicer-2.5.0+MacOS-x64-202209060719 (PrusaSlicer-2.5.0+MacOS-x64-202209060719)
I wonder if you have downloaded the X64 version which should just work via Rosetta but for some reason it doesn't. I can't remember how mine upgrades, but it works well under m1 chips.
Mine says ARM64 rather than X64.
Rob
Posted : 31/01/2023 8:57 pm
RE: PruserSlicer 2.5.0 MacOS quits instantly
Running 2.5.0 on a MacBook M1 Max - no issues.....
Looks like its something local to your machine rather then the slicer.....
Posted : 02/02/2023 9:39 am