PrusaSlicer not launching
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PrusaSlicer not launching  

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PrusaSlicer not launching

Hi everyone!

I'm unable to launch PrusaSlicer 

I've been using the older Prusa 2.3.0 before and this was working fine for many weeks.  

Device and Windows I'm using to run this app:

Device name DESKTOP-V30FGEVProcessor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.81 GHzInstalled RAM 24,0 GB (23,9 GB usable)Device ID 4821294F-CE6D-4250-8F83-5AEAEAF7190DProduct ID 00329-10438-00000-AA904System type 64-bit operating system, x64-based processorPen and touch No pen or touch input is available for this display

Edition Windows 10 EnterpriseVersion 21H1Installed on ‎14.‎07.‎2021OS build 19043.1151Experience Windows Feature Experience Pack 120.2212.3530.0

I have local Admin rights and I tried to launch the app as Admin. The only thing that happens is, that I see the Windows 10 blue circle (waiting) for a while, and then nothing else happens. No error message, no window, nothing. 

I've looked into the Windows event viewer and I can see the Application Error there for Prusaslicer, but I'm unable to decrypt why it is failing :-/ 

Can anyone please advise? 

The Event Viewer log: 

Fault bucket 2187778039106700962, type 4Event Name: APPCRASHResponse: Not availableCab Id: 0

Problem signature:P1: prusa-slicer.exeP2: 60f1604dP4: StackHash_5c5cP5: 00000000P7: c000041dP8: PCH_84_FROM_unknown+0x0000000000000000P9: P10:

Attached files:\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6C82.tmp.dmp\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6CC1.tmp.WERInternalMetadata.xml\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6CE1.tmp.xml\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6CE1.tmp.csv\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6D11.tmp.txt

These files may be available here:\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_prusa-slicer.exe_5d7f8be4f4f0f9810e7f7ab7fa25e9b52d2bc9d_4483e3c0_48fe7c71-cdab-4c45-80b0-630b78b064b7

Analysis symbol: Rechecking for solution: 0Report Id: 8afd47c7-5c67-4480-b370-6f58725a69f5Report Status: 268435456Hashed bucket: 87a140dc3e0c2af09e5c8c89045b06a2Cab Guid: 0


I can provide the .WER file for developers if needed. 


Posted : 06/08/2021 11:56 am