Failed to load image from file "E:\Program Files\Prusa3D\PrusaSlicer\resources\icons\splashscreen.jpg".
 
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Failed to load image from file "E:\Program Files\Prusa3D\PrusaSlicer\resources\icons\splashscreen.jpg".  

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brianjordan
(@brianjordan-2)
Active Member
Failed to load image from file "E:\Program Files\Prusa3D\PrusaSlicer\resources\icons\splashscreen.jpg".

I have recently upgraded the slicer to 2.9.3 and all has gone well with one exception. When I load an .stl file I get the message in the topic title and some investigation sows the file isn't in the location shown. Does this indicate that the upgrade wasn't completely successful?

Thanks

This topic was modified 14 hours ago by brianjordan
Posted : 28/10/2025 11:45 am
ruggbg
(@ruggbg)
Member
RE: Failed to load image from file "E:Program FilesPrusa3DPrusaSlicerresourcesiconssplashscreen.jpg".

I assume a Windows OS. ?? Why is Prusa loaded on E: since Win normal program install is C:\Program Files\ ?? Have you searched for the file to see where it is? Where is the prusa-slicer.exe file you are running? Obviously, something went wrong with your install. It may be that Prusa actually installed it on C: and your are running your old version from E: (I don't know how or why), and maybe the whole resource folder is missing on E:

Posted : 28/10/2025 1:54 pm
brianjordan
(@brianjordan-2)
Active Member
Topic starter answered:
RE: Failed to load image from file "E:Program FilesPrusa3DPrusaSlicerresourcesiconssplashscreen.jpg".

It is on Windows 11 where I keep the majority of  my program files on E: keeping C: as a system drive. I have had no problems with this arrangement for at least 3 years. E:\Program Files\Prusa3D\PrusaSlicer\resources\icons\ contains 315 items, none of them being splashscreen.jpg - As 2.9.3 runs well in this location with this one issue I shall continue with this arrangement for now.

Posted : 28/10/2025 5:07 pm
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