Nozzle cleaning consistently fails with PETG
 
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huskyte
(@huskyte)
Estimable Member
RE: Nozzle cleaning consistently fails with PETG

This is exactly what I am talking about and have an open github issue. And retracting the filament is one of the fixes. The term "nozzle cleaning" is inappropriate, hence the confusion. But the issue is exactly that step that can fail.

Posted : 20/04/2025 6:37 am
gb160
(@gb160)
Trusted Member
RE: Nozzle cleaning consistently fails with PETG

I've printed primarily with PLA, PETG, and TPU. Only ever get the 'nozzle cleaning failed' error with TPU, and it's quite regular.
Annoying but just a bug im sure will be resolved.

Posted : 20/04/2025 7:50 am
Matze liked
KristusApollo
(@kristusapollo)
Member
RE: Nozzle cleaning consistently fails with PETG

I have the same nozzle cleaning issue that I couldn't get past with PETG after the first couple of PETG prints. Almost 100% of the time it couldn't get past the nozzle cleaning stage. I'm using the prusa satin sheet for PETG. I have the logo and text right under the cleaning area. I did as @rob-hills suggested and moved the print sheet towards the door by about 2 cm. After it releveled, nozzle cleaning worked and the print started. I'll try again after my current print finishes to make sure it wasn't a fluke but I spent 20 minutes this morning trying to get it to print until I tried moving the print sheet forward.

Posted by: @cryptomilk
Posted by: @rob-hills

I found the same issue before coming here to see if others were having problems.  I noted that the nozzle cleaning function occurs over the prusa logo.  You can feel the height variation there with your finger.  Moving the sheet down a little so that it cleans in a consistently flat portion of the satin sheet fixed my problem.

I have Core1 sheets and they don't have a logo at the cleaning positon. The logo is in the middle of the sheet.

 

Posted : 22/04/2025 12:38 pm
TeamD3dp
(@teamd3dp)
Estimable Member
RE: Nozzle cleaning consistently fails with PETG

I don't yet have my core-one conversion kit, so this may not help, but on my Mk4(s) I also only had trouble with TPU while nozzle cleaning.  The fix was to drop the probing temp of the nozzle by 10 degrees in the slicer gcode.  I haven't had any failures since.

The core one may be a bit more sensitive than the Mk4(s), but it's worth trying if TPU is the only filament still giving you problems.  

-J

Posted by: @gb160

I've printed primarily with PLA, PETG, and TPU. Only ever get the 'nozzle cleaning failed' error with TPU, and it's quite regular.
Annoying but just a bug im sure will be resolved.

 

Posted : 22/04/2025 1:06 pm
Scotttomo and gb160 liked
KristusApollo
(@kristusapollo)
Member
RE: Nozzle cleaning consistently fails with PETG

 

Posted by: @teamd3dp

I don't yet have my core-one conversion kit, so this may not help, but on my Mk4(s) I also only had trouble with TPU while nozzle cleaning.  The fix was to drop the probing temp of the nozzle by 10 degrees in the slicer gcode.  I haven't had any failures since.

The core one may be a bit more sensitive than the Mk4(s), but it's worth trying if TPU is the only filament still giving you problems.  

-J

Posted by: @gb160

I've printed primarily with PLA, PETG, and TPU. Only ever get the 'nozzle cleaning failed' error with TPU, and it's quite regular.
Annoying but just a bug im sure will be resolved.

 

I tried this on my Core One but the 10 degree C difference didn't fix it. The nozzle cleaning still failed. So far the only thing that's worked is @rob-hills suggestion to pull the print sheet forward a bit so the cleaning happens on the non-logoed area. I'm now on my 3rd PETG print in a row and no nozzle cleaning failures since.

Posted : 22/04/2025 3:13 pm
KristusApollo
(@kristusapollo)
Member
RE: Nozzle cleaning consistently fails with PETG

Update to my post. I switched out the black PETG that started printing after I pulled the print sheet slightly forward so it wasn't cleaning on the prusa logo with orange PETG that had been working on the core one. With it, no matter what I did the nozzle cleaning would always fail even moving the print bed.

I also have a Kobra 2 Max bed slinger. So far I'd only printed PLA on it given my past failures with PETG on other printer. I thought what the hell. I removed the organ PLA from my core one, loaded into the Kobra and on the first try to the simple nozzle cleaning it does of a long line along the top, it's been printing PERFECTLY. 

After spending $1200 US on the core one and another $200 for fed ex custom charges and waiting 8 weeks for it to arrive, I'm really beginning to doubt my choice.

Don't get me wrong, once I can get the damn machine to actually PRINT, the prints are amazing but when I have to fight with it for 20 minutes or more for nozzle cleaning, failure to clean, a long cycle before it even starts printing or not even getting past that to print and yet my Kobra 2 Max at 1/4 the price has NEVER failed to start printing nor failed a print yet in both PLA and PETG...

Posted by: @kristusapollo

 

Posted by: @teamd3dp

I don't yet have my core-one conversion kit, so this may not help, but on my Mk4(s) I also only had trouble with TPU while nozzle cleaning.  The fix was to drop the probing temp of the nozzle by 10 degrees in the slicer gcode.  I haven't had any failures since.

The core one may be a bit more sensitive than the Mk4(s), but it's worth trying if TPU is the only filament still giving you problems.  

-J

Posted by: @gb160

I've printed primarily with PLA, PETG, and TPU. Only ever get the 'nozzle cleaning failed' error with TPU, and it's quite regular.
Annoying but just a bug im sure will be resolved.

 

I tried this on my Core One but the 10 degree C difference didn't fix it. The nozzle cleaning still failed. So far the only thing that's worked is @rob-hills suggestion to pull the print sheet forward a bit so the cleaning happens on the non-logoed area. I'm now on my 3rd PETG print in a row and no nozzle cleaning failures since.

 

Posted : 22/04/2025 6:47 pm
Scotttomo liked
George
(@george-4)
Eminent Member
RE: Nozzle cleaning consistently fails with PETG

I also had the nozzle cleaning failing with TPU. Then i noticed that the temp at that stage is slightly over the printing temp. well of course TPU will keep oozing out. So i manually lowered the temp and retried. then raised it before print. It then succcedded through the cleaning step. Mind you i was also cleaning it with a bronze brush, and that still didn't help when the temp was high.

Posted : 25/04/2025 5:28 am
3DFlatRides
(@3dflatrides)
Active Member
RE: Nozzle cleaning consistently fails with PETG

More just to add to the numbers yet to talk to support but nozzle cleaning always fails with PETG on my old textured plate and using the logo area 

My XL and MK4s dont have these issues well the MK4s sometimes but thats definitely because the nozzle "cleaning" routine sucks big time 

In contrast to my A1 mini it's embrrceing that thing dose a very good clean and scrub even with damp filmets before a print.

Posted : 25/04/2025 7:09 am
George
(@george-4)
Eminent Member
RE:

I think they should specifically make the firmware lower the temp just a few degrees when at the nozzle cleaning and then probe section. to stop petg and flex from oozing. i get that its done so that filament will stick to the plate, but when its too high it just keeps on oozing out.

Is there an open ticket in github for a solution to this?

Posted : 25/04/2025 7:16 am
Print_Fandango
(@print_fandango-2)
Member
RE: Nozzle cleaning consistently fails with PETG

I cannot comprehend why Prusa isnt embracing a better approach for nozzle cleaning. This seems to stem from a place of pride and stubbornness rather than actual common sense. The current nozzle cleaning process along with the multiple bed probing failures interrupts immensely with my workload and has robbed me from hours of productivity that I could have spent designing the parts that actually make me money. 

Sitting in from of the prusa and baby sitting it, does not make money, in fact, it makes me loose money. The equation is then very simple, at this price point I expect to press print and forget AFTER I set up the printer correctly. I do not have time to wait for chambers to heat up, to nozzles to get clean and bed levelling to fail especially at the price proint these are at.

I am still within the 60 day return period. Prusa is giving me the run around and support has told me 'We will get back to you, as your case is being reviewed". I am VERY close to return this machine,  which will have an added cost of both time and money, further interrupting my business. I was expecting more from Prusa and this being my first one, I have to say that I am not impressed and this machine is not ready to be sold. In this current state I would consider it BETA at best.

 

Posted : 25/04/2025 1:04 pm
gb160
(@gb160)
Trusted Member
RE: Nozzle cleaning consistently fails with PETG

 

Posted by: @george-4

I also had the nozzle cleaning failing with TPU. Then i noticed that the temp at that stage is slightly over the printing temp. well of course TPU will keep oozing out. So i manually lowered the temp and retried. then raised it before print. It then succcedded through the cleaning step. Mind you i was also cleaning it with a bronze brush, and that still didn't help when the temp was high.

Yep, I print my TPU at 210, hardly any oozing whatsoever.

Posted : 25/04/2025 2:07 pm
Gavin
(@gavin-7)
Member
RE: Nozzle cleaning consistently fails with PETG

After one successful print I can longer get past the nozzle cleaning stage. Fails every time. Brand new core assembled, petg on a textured sheet. The nozzle is visibly pristine. I tried raising the temp, wire brush and even canceling and retrying. Nothing works.

Posted : 08/05/2025 10:59 pm
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