New XL: Pin not reached #17107 on 2. tool
Hi,
I am in the process of setting up my factory assembled 5T XL and ran into a problem with the toolhead offset calibration. The first toolhead finishes just fine, but on the second, I always get the 17107 error. But I can hear and see the nozzle touch the top of the pin. The process for the 2. toolhead looks different then for the 1. The headbed doesn't move up or down after the first touch and the nozzle seems stuck in the middle of the pin. Sometimes it moves again but in the end it is stuck there- Already switched the toolhead to see if it is a problem with just the toolhead, but that didn´t solve the problem.
Really frustrated right now with this almost 5000 Euro machine! Such things just shouldn´t happen in this price range. And to make things worse, support is off for 24h.
RE: New XL: Pin not reached #17107 on 2. tool
After talking to support in the chat tightened all the dock screws. Passed the 2. toolhead, but failed on the 3. On the next try, it failed on 2 again. Don't understand how it can pass one time on tool 2 and fail on the next try.
RE: New XL: Pin not reached #17107 on 2. tool
Here is a video: https://drive.google.com/file/d/1cqmNux-PEJEtzNgphHgYS9cqQhj4YUkc/view?usp=drive_link