Issue setting up new XL during dock calibration. Are my tool changing mechanisms backwards?  

Contact Prusa Support via chat.  You will need the serial number of your machine.  Have that image file ready.

Cheerio,

RE: Issue setting up new XL during dock calibration. Are my tool changing mechanisms backwards?

Oh, that shouldn't happen.

In your print, either the upper or lower lock element was installed twice. Normally, the top and bottom are separate components.

Here, one of the two was installed twice.

RE: Issue setting up new XL during dock calibration. Are my tool changing mechanisms backwards?

@bommerts 

Can you please post a picture of the other side when no toolhead is docked?

RE: Issue setting up new XL during dock calibration. Are my tool changing mechanisms backwards?

This fixed it!  Thanks a million.  The bottom mechanism was backwards.

Posted by: @pe3d

Semi assembled? No? 🙂

 

https://help.prusa3d.com/guide/5-tool-changer-assembly_504693

 

If you want to Set it right.... Do it yourself

RE: Issue setting up new XL during dock calibration. Are my tool changing mechanisms backwards?

You're Welcome

RE: Issue setting up new XL during dock calibration. Are my tool changing mechanisms backwards?

I just looked at my ‘control slip,’ which looks like a receipt.

Unfortunately, there is nothing on it to indicate that the toolhead was recorded and parked. I think Prusa would have noticed if this had been checked during the final inspection.

That's my opinion.

RE: Issue setting up new XL during dock calibration. Are my tool changing mechanisms backwards?

what was the end result for this issue?   I'm pending with prusa chat/support now with the exact same pictures/issue. I made it to the setup step and was trying to get the tool changer to mount and lock it in place.... and then I started scratching my head as to what is going on, why mine wasn't matching their pictures....