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Daz
 Daz
(@daz)
New Member
Prusa Control - Blank Screen

Was looking at prusa control for my children to use.

Installed the beta but the main screen area is black. Loading stl file ok but no object displayed remains blank. Menu down right-hand side displayed correctly.

Using old thinkpad laptop i5 2520/HD 3000 graphics. Screen res 1600x900

Any thoughts?

Cheers

Napsal : 21/06/2017 11:54 am
Jindřich Beneš
(@jindrich-benes)
Member
Re: Prusa Control - Blank Screen

Hello,

could you please send us prusacontrol.log located in C:\Users\your_username ?

Thank you.

Napsal : 22/06/2017 4:22 pm
Daz
 Daz
(@daz)
New Member
Topic starter answered:
Re: Prusa Control - Blank Screen

Hi

Log pasted below.

Many thanks for assistance. It looks ideal for the children to use.

Lastly laptop using Win 10 (home), intel graphics drivers 9.17.10.4459

MODED: Log added as an attachment 😉 (by Jakub)

Napsal : 23/06/2017 10:43 am
JMAC
 JMAC
(@jmac-2)
Trusted Member
Re: Prusa Control - Blank Screen

I have a similar problem. Are our graphic cards inadequate? Thanks ❓ ❓

Napsal : 26/06/2017 2:11 am
Daz
 Daz
(@daz)
New Member
Topic starter answered:
Re: Prusa Control - Blank Screen

Could be elderly igpu problem. Could be opengl or other API required which is not supported by my laptop. My HD3000 igpu only supports directx10.1, opengl 3.1 and no supporet for opencl at all. Slic3R PE works ok, so could be worse!

Prusa support seems good and if they can get it to run I'm sure they will. Reminds me of the the support from I had from Sinclair when soldering my first computer together in the late 70s. Both enthusiasts for their products.

Napsal : 28/06/2017 4:53 pm
InfiniTTTy
(@infinittty)
New Member
Re: Prusa Control - Blank Screen

Same problem for me.

Here are the first few lines of the prusacontrol.log file:

Traceback (most recent call last):
File "sceneRender.py", line 269, in initializeGL
File "sceneRender.py", line 263, in texture_from_png
File "site-packages\OpenGL\platform\baseplatform.py", line 407, in __call__
OpenGL.error.NullFunctionError: Attempt to call an undefined function glGenerateMipmap, check for bool(glGenerateMipmap) before calling
[ERROR][main.py:77:log_exception()]-Logging an uncaught exception
Traceback (most recent call last):
File "sceneRender.py", line 471, in paintGL
AttributeError: 'GLWidget' object has no attribute 'bed'
[ERROR][main.py:77:log_exception()]-Logging an uncaught exception
Traceback (most recent call last):
File "sceneRender.py", line 471, in paintGL
AttributeError: 'GLWidget' object has no attribute 'bed'

Napsal : 11/07/2017 2:09 am
Mrwhite50
(@mrwhite50)
New Member
Re: Prusa Control - Blank Screen

Having the exact same problem as this wondering is there any fix for this?

Napsal : 23/07/2017 10:53 pm
John Ho
(@john-ho)
New Member
Re: Prusa Control - Blank Screen

hi guys, am having the same problem too. Black screen. Am running 0.9.2_297 Beta. Got it from the Prusa Control download link.
Prusa Support, please help !!!

Napsal : 15/08/2017 6:20 pm
ed.y
 ed.y
(@ed-y)
Eminent Member
Re: Prusa Control - Blank Screen

Trying right clicking on the Prusa Control icon then go to Properties, Comparability then select Run this program in compatibility mode for Windows 8.
This seems to fix the issue for me.

Napsal : 15/08/2017 10:37 pm
JMAC
 JMAC
(@jmac-2)
Trusted Member
Re: Prusa Control - Blank Screen

Now that I have updated to v1.9.0, my PRUSA Control program is fully functional. The new version: v0.9.3_390_beta.
Thanks... 😀 😀 😀

Napsal : 19/09/2017 4:49 am
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