Firmware update Printer crash  

RE: Firmware update Printer crash

Are you using PrusaSlicer's inbuilt flashing tool to upload the latest firmware?
What computer OS are you using? Windows, Mac or Linux?

Also, double check what version of the software you are uploading to the printer. You need prusa3d_fw_MK3S_3_9_0_3421.hex and not the Rambo or older MK3 hex files.

RE: Firmware update Printer crash

I am using the latest software and using the purses slicer to load it in. It gets all the way to the end and said that it’s not flashed it also said that my comport didn’t except the reply I am using a brand new computer with Microsoft and it’s a Hewlett-Packard and I’ve only had it a few weeks. It’s still on except a link that you sent and I don’t know why. Thank you

RE: Firmware update Printer crash

Posted by: @rowlandfam1791

I am using the latest software and using the purses slicer to load it in. It gets all the way to the end and said that it’s not flashed it also said that my comport didn’t except the reply I am using a brand new computer with Microsoft and it’s a Hewlett-Packard and I’ve only had it a few weeks. It’s still on except a link that you sent and I don’t know why. Thank you

Do not confuse "latest firmware" with the "correct firmware" for your machine which is what moojuiceuk was pointing out. There is new firmware for multiple machines and it is easy to download the wrong one - speaking from personal experience.

Jerry

RE: Firmware update Printer crash

We think the problem might be the motherboard so I got a new board two days ago and have been working with trying to get it installed and turned on. I have the same problem as I have before the screen is lit up but just has light squares on it I can’t see anything when I turn it on the fans come on for a little bit and then they both go off so I know the fans are connected correctly but I still can’t see the screen seems like the LCD screen might be the problem but I don’t know.