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Knights
(@knights)
Active Member
Firmware Update fail

Hey guys, I'm trying to update the printer firmware to the latest 3.8.1 but while I'm checking the dialog box it keeps telling me it has failed as the "The semaphore timeout period has expired.". Now I have checked and made sure I'm on the correct COM Port and I have re-scanned for the printer multiple times, I have also changed to all of my different USB ports but I still get the same error. I'm just wondering if anyone else has come across this and found a fix.

 

Cheers

Posted : 14/01/2020 7:42 am
JustMe3D
(@justme3d)
Honorable Member
RE: Firmware Update fail

Did you switch on the printer?

https://help.prusa3d.com/article/gXdRubco3u-firmware-updating-flashing-problems?

 

I try to give answers to the best of my ability, but I am not a 3D printing pro by any means, and anything you do you do at your own risk. BTW: I have no food for…

Posted : 14/01/2020 9:08 am
rmm200
(@rmm200)
Noble Member
RE: Firmware Update fail

Now that is just cruel...

But did you?

 

Posted : 14/01/2020 4:24 pm
karl-herbert
(@karl-herbert)
Illustrious Member
RE: Firmware Update fail
Posted by: @tyson-b2

Hey guys, I'm trying to update the printer firmware to the latest 3.8.1 but while I'm checking the dialog box it keeps telling me it has failed as the "The semaphore timeout period has expired.". Now I have checked and made sure I'm on the correct COM Port and I have re-scanned for the printer multiple times, I have also changed to all of my different USB ports but I still get the same error. I'm just wondering if anyone else has come across this and found a fix.

 

Cheers

Maybe a corrupt hexfile, network driver problems, Firewall blocks, try after fresh system reboot. If nothing works try the flash, if available, with a linux system. Use latest PrusaSlicer Update (2.1.0).

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen.

Posted : 14/01/2020 6:34 pm
Knights
(@knights)
Active Member
Topic starter answered:
RE: Firmware Update fail

@just3d

Lol, yes the printer is switched on

Posted : 15/01/2020 1:39 am
rmm200
(@rmm200)
Noble Member
RE: Firmware Update fail

Don't feel picked on. We have had users that did not realize that was required.

Posted : 15/01/2020 1:43 am
Knights
(@knights)
Active Member
Topic starter answered:
RE: Firmware Update fail

Ok, I have now downloaded the latest Slicer 2.2.0 and restarted my computer but I still can't get it to flash through Slicer. Is there another program I could use to flash it with?

Posted : 15/01/2020 2:30 am
Knights
(@knights)
Active Member
Topic starter answered:
RE: Firmware Update fail

Didn't Prusa have another firmware flasher before they integrated it into Slicer? 

Posted : 16/01/2020 11:34 pm
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: Firmware Update fail

Yes, but it doesn't handle the alternate languages

regards Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Posted : 17/01/2020 2:29 am
Knights
(@knights)
Active Member
Topic starter answered:
RE: Firmware Update fail

@joantabb

Ahh I see, thanks for that. I guess I'll just have to keep trying to figure out why all of a sudden it wont update the firmware.

Posted : 17/01/2020 9:58 am
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: Firmware Update fail

@knights

Have you tried a different USB cable? 

regards Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Posted : 17/01/2020 10:11 am
karl-herbert
(@karl-herbert)
Illustrious Member
RE: Firmware Update fail

@knights

Does PrusaSlicer recognize the COM interface with the MK3? Which error message do you get exactly? A windows System error or a Slicer Flash error or no error message?

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen.

Posted : 17/01/2020 11:36 am
Knights
(@knights)
Active Member
Topic starter answered:
RE: Firmware Update fail

Hi Joan,

Yes I've tired a different USB cable, I have also tried different USB ports on the computer as well.

 

And Karl,

 

Yes Prusa Slicer recognises the COM port as COM3 and I have also checked this within Device Manager as well. As for the error message, it comes from the Firmware updater itself under the "Advanced Dialog" tab, I have attached a photo so you can see.

Posted : 18/01/2020 1:28 am
karl-herbert
(@karl-herbert)
Illustrious Member
RE: Firmware Update fail

@knights

maybe ths could help:

https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/the-semaphore-timeout-period-has-expired/#post-128558

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen.

Posted : 18/01/2020 1:53 am
MCMakeIT liked
Knights
(@knights)
Active Member
Topic starter answered:
RE: Firmware Update fail

@karl-herbert

Fixed, Thanks Karl, you're an absolute gun 😀, turned off bluetooth, restarted laptop and....... Hey Presto!!! Firmware Flash worked..

 

Thanks again to everyone that helped out..

 

Happy Printing. 

Posted : 18/01/2020 5:32 am
karl-herbert
(@karl-herbert)
Illustrious Member
RE: Firmware Update fail

@knights

fine, happy printing too 😀 

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen.

Posted : 18/01/2020 12:49 pm
MCMakeIT
(@mcmakeit)
New Member
RE: Firmware Update fail

@karl-herbert

I wanted to flash to firmware 3.9.1 today and had the same problem/error. Bluetooth and WLAN deactivated and it worked! Thanks!

Anycubic I3 Mega, MK3s

Posted : 16/11/2020 3:01 pm
lemoineer
(@lemoineer)
New Member
RE: Firmware Update fail

This solution also worked for me, but I was getting a different error message...I'm using a Macbook Pro, and was getting a firmware fail message, but the log file was blank. Tried a different cord, USB port, reinstalled PrusaSlicer, redownloaded firmware update...nothing. Then turned off bluetooth and restarted computer, and voila!

Posted : 16/11/2020 7:04 pm
karl-herbert
(@karl-herbert)
Illustrious Member
RE: Firmware Update fail

@jo-do

@eric_lemoine

I am glad that it worked out for you too 👍 .
Bluetooth is our enemy 😉 !

happy printing!

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen.

Posted : 16/11/2020 8:34 pm
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