Notifiche
Cancella tutti
Warranty support
Can someone point to the right place for warranty support? My power supply went up in smoke.
Postato : 07/02/2021 2:48 am
RE: Warranty support
https://help.prusa3d.com/en/article/warranty_2288
[email protected]
How to handle a warranty case
Any warranty case must be submitted to our official support channels (chat or email). In case the product was bought from a reseller, contact us first so that we can help you diagnose the problem, then turn to your reseller for spare parts if needed.
Documentation needed for a warranty case:
- The number of the original invoice containing the product (and the product's serial number).
- A brief description of the problem along with the clear evidence of its presence (e.g., photos or videos)
Postato : 07/02/2021 2:59 am