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Hotend causes crash/newbuild  

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Martin Omland
(@martin-omland)
Active Member
Hotend causes crash/newbuild

So i had some issues getting the printer up and running, worked wonderfully yesterday. Today I had a filament clog, tried to fix it, but now when I try to print it crashes right away and back to main menu, it's the hottend, not the bed. Tried adjusting temp for both, only crashes on the hottend. Didn't do anything to it other than trying to get the clog out which i didn't of course. What is wrong, its driving my mad...

Veröffentlicht : 10/11/2023 2:57 pm
Martin Omland
(@martin-omland)
Active Member
Themenstarter answered:
RE: Hotend causes crash/newbuild

Also can't unload or autoload filament, its all dead?

Veröffentlicht : 10/11/2023 3:23 pm
Diem
 Diem
(@diem)
Illustrious Member

It depends somewhat on what type of clog you had - but if the filament remained in the hotend for too long it may have baked hard - so a cold-pull would be the first remedy to try.

https://help.prusa3d.com/article/cold-pull-mk3s-mk2-5s_2075

Cheerio,

Veröffentlicht : 10/11/2023 3:50 pm
Martin Omland
(@martin-omland)
Active Member
Themenstarter answered:
RE: Hotend causes crash/newbuild

Can't increase nozzle temperature, it crashes. Can't load filament either the motor seems dead...

Veröffentlicht : 10/11/2023 5:30 pm
Diem
 Diem
(@diem)
Illustrious Member

Log into your Eshop account, navigate to Company, click Contact Us and 24/7 live Chat is one of the options. This is the quickest route to Prusa support.

Cheerio,

Veröffentlicht : 10/11/2023 7:09 pm
Hello
(@hello)
Noble Member
RE: Hotend causes crash/newbuild

 

Posted by: @martin-omland

Can't increase nozzle temperature, it crashes. Can't load filament either the motor seems dead...

Mare sure the hotend wires aren't touching. The ones with the red casing go bare just before the go into the metal block that the nozzle screws into.

Please help me out by downloading a model it's free and easy but really helps me out https://www.printables.com/@Hello_474427/models

Veröffentlicht : 10/11/2023 10:50 pm
Martin Omland
(@martin-omland)
Active Member
Themenstarter answered:
RE: Hotend causes crash/newbuild

No hotene wires are touching, if they do I get thermal error on the screen...this is impossible to figure out

Veröffentlicht : 11/11/2023 10:39 am
Hello
(@hello)
Noble Member
RE: Hotend causes crash/newbuild

 

Posted by: @martin-omland

No hotene wires are touching, if they do I get thermal error on the screen...this is impossible to figure out

Can you video this please not sure what you mean by crashes 

Please help me out by downloading a model it's free and easy but really helps me out https://www.printables.com/@Hello_474427/models

Veröffentlicht : 11/11/2023 7:24 pm
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