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Printer broke during shipping  

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aaron.g
(@aaron-g)
Active Member
Printer broke during shipping

So I just received my printer and the print plate was jarred free during transport. So much for printing during my Christmas break. :(:(

Napsal : 16/12/2016 10:06 pm
Ancientwolf
(@ancientwolf)
Estimable Member
Re: Printer broke during shipping

Where are you at? maybe a local can print you up one as a quick replacement.

Yeah, its that guy... 3D Nexus

Napsal : 16/12/2016 10:18 pm
aaron.g
(@aaron-g)
Active Member
Topic starter answered:
Re: Printer broke during shipping

Orlando, Fl.

Napsal : 16/12/2016 10:26 pm
PJR
 PJR
(@pjr)
Antient Member Moderator
Re: Printer broke during shipping

Contact PR - use the Live Chat on shop pages. Given them a link to this thread and request that they send you a replacement part first thing on Monday.

You should receive it withing 3 days.

Peter

Please note: I do not have any affiliation with Prusa Research. Any advices given are offered in good faith. It is your responsibility to ensure that by following my advice you do not suffer or cause injury, damage…

Napsal : 16/12/2016 10:31 pm
Ancientwolf
(@ancientwolf)
Estimable Member
Re: Printer broke during shipping

Ok, ruling out you maybe having a 2nd printer, you mind if I reach out in the FB user group and the Google hangout to see if someone is close? I'm not sure if it needs to be ABS but the file is available for printing. All I have here is PLA plus, I'm not beyond printing you one up and sending it as its structurally better than regular PLA and Ive used it for mechanical parts of my own until PR can get you one.

If you do have a printer already, the part is in the driver package files and also on the support website.

As Peter mentioned, contact them through chat right away. I'm hoping they do drop one out quickly, let us know.

Yeah, its that guy... 3D Nexus

Napsal : 16/12/2016 10:34 pm
aaron.g
(@aaron-g)
Active Member
Topic starter answered:
Re: Printer broke during shipping

No I don't mind at all. If I can find the file I will try to find a somewhere around here to print it up for me as well.

Napsal : 16/12/2016 10:40 pm
PJR
 PJR
(@pjr)
Antient Member Moderator
Re: Printer broke during shipping

Yeah, there's no harm in having a second option.

That part will be fine printed with PLA, but I would tend to print with 0.5mm width, 0.2mm layer height and 33% infill.

Unfortunately, being in Europe I can't help with the printing...

Peter

Please note: I do not have any affiliation with Prusa Research. Any advices given are offered in good faith. It is your responsibility to ensure that by following my advice you do not suffer or cause injury, damage…

Napsal : 16/12/2016 10:41 pm
aaron.g
(@aaron-g)
Active Member
Topic starter answered:
Re: Printer broke during shipping

Also is that supposed to be a solid belt, or does it tie into that piece with 2 ends?

Thanks all for the help. 🙂

Napsal : 16/12/2016 10:53 pm
Ancientwolf
(@ancientwolf)
Estimable Member
Re: Printer broke during shipping

I believe it's the "y-belt holder" STL.

I rar'd the files from the support site for you in case you had trouble finding them.

Yeah, its that guy... 3D Nexus

Napsal : 16/12/2016 10:58 pm
Ancientwolf
(@ancientwolf)
Estimable Member
Re: Printer broke during shipping

Each end of the belt locks into that part. The build manual linked on the main part of the forum here will show you how to install it.

Yeah, its that guy... 3D Nexus

Napsal : 16/12/2016 11:01 pm
aaron.g
(@aaron-g)
Active Member
Topic starter answered:
Re: Printer broke during shipping

I found a print shop near me here that can have it printed for my tomorrow. Whew.... Thanks for pointing me towards the files. :):):)

Napsal : 16/12/2016 11:05 pm
Ancientwolf
(@ancientwolf)
Estimable Member
Re: Printer broke during shipping

No worries. 🙂

Yeah, its that guy... 3D Nexus

Napsal : 16/12/2016 11:09 pm
Ancientwolf
(@ancientwolf)
Estimable Member
Re: Printer broke during shipping

In case you havent, join up on the FB group and the hangout. I dont have the link for the hangout at my fingertips, but heres the FB group:

https://www.facebook.com/groups/1016830241706174/

Good luck!

Yeah, its that guy... 3D Nexus

Napsal : 16/12/2016 11:12 pm
david.b14
(@david-b14)
Honorable Member
Re: Printer broke during shipping

The best thing is to have a parted printed as it sounds like your current action plan, but gorilla glue on the part with clamps and aluminum tape is sometimes faster in getting the things working enough to reprint the part that broke.

Also, check this out on using zip ties to keep tension on the belt if you attempt to make a temp solution in order to print the replacement part.

Our local library has a 3D printer that is open to the public, maybe there is library in your area that has one.

Best of luck, if you run into any delays getting the part printed update this thread, I am in FL and can print the part for you at no cost.

Napsal : 17/12/2016 4:54 am
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