MK3 isn't recognizing MMU2 and MMU2 motors won't respond to buttons.
 
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MK3 isn't recognizing MMU2 and MMU2 motors won't respond to buttons.  

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ginger.m
(@ginger-m)
New Member
MK3 isn't recognizing MMU2 and MMU2 motors won't respond to buttons.

I set up my MMU2 and have everything connected but it's not recognized by the MK3. I also tried to load the filament from the MMU2 but the motors wouldn't move at all. I've tried to find a solution but have so far been unsuccessful. If anyone has any info it would be greatly appreciated.

Posted : 23/07/2020 4:23 am
jsw
 jsw
(@jsw)
Famed Member
RE: MK3 isn't recognizing MMU2 and MMU2 motors won't respond to buttons.

Do you see any light on the MMU?

Does it 'home' when you try to do a filament load?

Posted : 23/07/2020 7:55 am
ginger.m
(@ginger-m)
New Member
Topic starter answered:
RE: MK3 isn't recognizing MMU2 and MMU2 motors won't respond to buttons.

@jsw

I'm not exactly sure what you mean by 'home' but I tried to load the filament using the buttons on the MMU2 but the selector didn't move at all.

Posted : 23/07/2020 5:26 pm
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: MK3 isn't recognizing MMU2 and MMU2 motors won't respond to buttons.

Have you updated the printer firmware?

If not, it doesn't know the MMU2 exists

there is also MMU2 Firmware to check and update if necessary

 

Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Posted : 23/07/2020 8:08 pm
ginger.m
(@ginger-m)
New Member
Topic starter answered:
RE: MK3 isn't recognizing MMU2 and MMU2 motors won't respond to buttons.

@joantabb

I updated the firmware on the mk3 and mmu2 and I have reflashed it a couple times based on some troubleshooting tips.

Posted : 23/07/2020 9:05 pm
jsw
 jsw
(@jsw)
Famed Member
RE: MK3 isn't recognizing MMU2 and MMU2 motors won't respond to buttons.
Posted by: @ginger-m

@jsw

I'm not exactly sure what you mean by 'home' but I tried to load the filament using the buttons on the MMU2 but the selector didn't move at all.

When you do a filament load to the extruder, the motors will spin to put the large cylinder to the correct position and the selector motor will juke around a bit and then 'home' to the left, and seek the correct filament to load.  I think of this action as a 'yes, it is working' sign.

Posted : 24/07/2020 12:49 am
ginger.m
(@ginger-m)
New Member
Topic starter answered:
RE: MK3 isn't recognizing MMU2 and MMU2 motors won't respond to buttons.

@jsw

Oh ok so this is actually what I tried to do and the lights worked but the motor never moved.

Posted : 24/07/2020 2:11 am
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