Did everyone get their orders on time?  

Re: Did everyone get their orders on time?

Increasing the production of fully assembled by 20 a day is quite easy and did wonders with the backlog. However increasing the production by the same number with kits would do nothing with the leadtimes. We increased production of everything, but only fully assembled have seen such a dramatic effect caused just by the relatively small number of backorders compared to the kits.

This makes sense... Thanks for taking the time to respond!

Re: Did everyone get their orders on time?

Order was 11/04/2017. Got a shipping number yesterday...im excited but in aus. Ill post when it arrives.

Kit or assembled?

This was for the kit.
Orderd 11th april
Shipping label 14 june (nothing happend for about a week)
Shipped 20 june
ETA is today 26 june

Thats to Australia

Re: Did everyone get their orders on time?

Package in transit mail just received, orange kit ordered 25th of April.

Received my kit today. So to recap, order date 25th of April. Added PEI Sheets and black PLA early June with combined shipping through their support. Package left Prusa 21th of June and arrived in Sweden today, 25th of June.

Re: Did everyone get their orders on time?

Increasing the production of fully assembled by 20 a day is quite easy and did wonders with the backlog. However increasing the production by the same number with kits would do nothing with the leadtimes. We increased production of everything, but only fully assembled have seen such a dramatic effect caused just by the relatively small number of backorders compared to the kits.

This makes sense... Thanks for taking the time to respond!

Yes, thank you!! This is the week I should get a tracking number. Fingers crossed. I ordered mine April 30th.

Re: Did everyone get their orders on time?

Increasing the production of fully assembled by 20 a day is quite easy and did wonders with the backlog. However increasing the production by the same number with kits would do nothing with the leadtimes. We increased production of everything, but only fully assembled have seen such a dramatic effect caused just by the relatively small number of backorders compared to the kits.

This makes sense... Thanks for taking the time to respond!

Yes, thank you!! This is the week I should get a tracking number. Fingers crossed. I ordered mine April 30th.

I hope they're on schedule too! Ordered April 28th and would love to be able to use some of the time off for July 4th to build a printer.

Re: Did everyone get their orders on time?

Ordered April 26th, got the 'Shipping Label Created' notice today 6/26, which is 8.5 weeks. However it appears from this thread that it is taking up to an additional week for orders to actually ship after the label is created.

Hope this shows up before next week, I am going to be gone all week.

Re: Did everyone get their orders on time?

Ordered May 9th, black/orange MK2S kit, got this evening an e-mail from PrusaResearch that my package is in transit 😀

Re: Did everyone get their orders on time?

Ordered May 9th, black/orange MK2S kit, got this evening an e-mail from PrusaResearch that my package is in transit 😀
Something is really odd... Ordered April the 30th the same kit, nothing at the moment... 🙄
Why can't they treat the orders as a FIFO??? 👿

Re: Did everyone get their orders on time?

Ordered May 9th, black/orange MK2S kit, got this evening an e-mail from PrusaResearch that my package is in transit 😀
Something is really odd... Ordered April the 30th the same kit, nothing at the moment... 🙄
Why can't they treat the orders as a FIFO??? 👿

I'm in Switzerland. Maybe the packages are sorted and shipped in groups, depending from the destination country.

In every case, it seems that even after getting the "in transit" message, it takes several days before the package is picked up.

Re: Did everyone get their orders on time?

I'm in France... Switzerland seems to me to be on the same road 😐

Re: Did everyone get their orders on time?

Ordered on the 24th of April.. Have yet to hear anything. Messaged them via the quick chat last week and they just said to be patient. 🙁

I hope it gets out this week.

Shipping to Australia btw.

Re: Did everyone get their orders on time?

Ordered kit on April 23. Got UPS tracking number last week. Today it cleared export and is leaving Prague. I'm due to get it on Thursday June 29th! (Washington DC)

Re: Did everyone get their orders on time?

Just got shipping email a few minutes ago. Tracking shows that the manifest was sent on the 23rd and was actually picked up today.

Hopefully the wait won't be too long! 😛 😛 😛

Re: Did everyone get their orders on time?

I ordered on the 29th april and messaged them on chat just over a week ago and they said it was going to go out last week but didn't hear anything so messaged them on sat and they said it would be longer. I don't think I have ever had to pay for something up front and wait so long, nearly £900 worth! whats worse is its my first printer so desperate to start using it for work as I have a bunch of project waiting for prototypeing! hope its worth the wait, fingers crossed It gets at least scheduled for collection this week.

Re: Did everyone get their orders on time?

Got my "In Transit" e-mail and tracking number earlier today for my order placed April 28th!! (Orange/Black Kit with nothing else on the order)

Tracking shows that the package has not made it into the hands of UPS yet, but hoping things move quickly now!!

Re: Did everyone get their orders on time?

took exactly 8 weeks as promised! took 44 minutes from unpacking to assembling my new kit running froggy test print! already out performing 12 of my i3 clones!!!!!

very satisfying!

Re: Did everyone get their orders on time?

Ordered orange kit April 26, received shipping notice this morning. Currently at clearing agency according to UPS website. Destination: Southeast, US.

Re: Did everyone get their orders on time?

took exactly 8 weeks as promised! took 44 minutes from unpacking to assembling my new kit running froggy test print! already out performing 12 of my i3 clones!!!!!

very satisfying!
44 minutes to build your kit? 😯

Re: Did everyone get their orders on time?

Ordered May 9th, black/orange MK2S kit, gratis filament.

Re: Did everyone get their orders on time?

I ordered my black MK2s kit on 01/06/2017 and got a tracking number today. 😀