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MK4 control panel screen/display issues  

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Rusty
(@rusty-3)
Trusted Member
MK4 control panel screen/display issues

Greetings,

Just recently the MK4 control panel screen/display occasionally loses pixels, or only half the screen shows info, or several blank lines all across the horizontal, but the screen displays everything clear when switched back to the main home screen.

Most of the screen issues happen when in the printing process.

Any ideas?

Thanks,

Opublikowany : 22/10/2023 11:11 pm
Diem
 Diem
(@diem)
Illustrious Member

First check the connections...

Cheerio,

Opublikowany : 22/10/2023 11:32 pm
Rusty
(@rusty-3)
Trusted Member
Topic starter answered:
RE: MK4 control panel screen/display issues

OK, will do after this next print. 

Unit was factory assembled, been running great for more than two months.

Opublikowany : 22/10/2023 11:35 pm
Diem
 Diem
(@diem)
Illustrious Member

You never know how much it was shaken up in transit.  And it's time for a maintenance session in any case:

Cheerio,

Opublikowany : 23/10/2023 6:48 am
Rusty
(@rusty-3)
Trusted Member
Topic starter answered:
RE: MK4 control panel screen/display issues

Diem, thanks for the quick reply, greatly appreciated.  Connections seem to be OK, the screen/display issues seem to be intermittent and don't affect the actual print run.  Restarted MK4 and things seem to be back to normal, will be back if screen issues happen again.

Opublikowany : 23/10/2023 1:15 pm
ChiTownGuy
(@chitownguy)
Estimable Member
RE: MK4 control panel screen/display issues

I have this problem with both 5.0.0 and 4.7.2.

Opublikowany : 24/10/2023 4:01 pm
Rusty
(@rusty-3)
Trusted Member
Topic starter answered:
RE: MK4 control panel screen/display issues

@chitownguy, Thanks for connecting.

Is your screen issue intermittent or all the time?

Opublikowany : 24/10/2023 4:57 pm
ChiTownGuy
(@chitownguy)
Estimable Member
RE: MK4 control panel screen/display issues

It is intermittent.  It only happens when the printer is printing and displaying the graphic image of what is being printed.  Sometimes the entire display goes blank.  Sometimes only part of the display goes blank.  Sometimes the blank part is a diagonally dividing the screen from good and bad and sometimes it's horizontal.

Opublikowany : 24/10/2023 6:11 pm
Rusty
(@rusty-3)
Trusted Member
Topic starter answered:
RE: MK4 control panel screen/display issues

Sounds similar to what I have experienced.

Maybe Prusa could respond to this issue.

Opublikowany : 24/10/2023 6:20 pm
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