No discounts on clearance items in Prusa3D store?
Note: I brought this up to Prusa store support earlier today, and they said this would be fixed in a couple hours, but it's been quite a few hours and no change.
On the two current Clearance pages that I know of (Prusament Clearance and Materials Clearance), all Prusament spools show a big yellow tag with a % sign on it, but no discount besides the 5% I already get from past purchases.
Meanwhile, all Buddy3D spools have actual big discounts and no yellow tag. See the screencaps below.
It's been this way since I got the non-NFC clearance email a couple days ago.
What's going on? The clearance email said non-NFC Prusaments were 20% off, but that discount never appears. The discount is not on the item page, it's not in the cart, and it's not on the last check-out screen before completing the purchase. Surely I'm not the only one seeing this?
RE: No discounts on clearance items in Prusa3D store?
Keep something in mind please... We are operating on a world clock. so right now its 10am, meaning people have basically got to the office now for an hour, starting their day and checking tasks. You need to take into account that it can take a bit more time and consider the time differences please 🙂
Shane (AKA FromPrusa)
RE: No discounts on clearance items in Prusa3D store?
So after diving into this a bit, there are a few things to keep in mind.
There are certain laws that we have to follow that pertain to the Czech and also the EU, so in order to meet those requirements, the percentage amounts are not listed. This is mainly due to the fact that the discounted items do not have a set time period for the discounted amount, and with the laws we have to follow, we can only post a discounted percent amount for 30 days. The Yellow tags with the percent mark is there to show they are at a lower rate than the NFC roles.
For example; (as of me writing this)
Prusament PETG orange, NFC spool
$32.99 USD
Prusament PETG orange, non NFC spool
$26.99
These can be checked at any time in the eshop.
So the eshop is correct in regards to the rules and laws we have to follow and there will not be a discounted percentage number in the tags.
Shane (AKA FromPrusa)