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Merging 2 prusa accounts  

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LyCilph
(@lycilph)
Member
Merging 2 prusa accounts

I have by accident created 2 prusa accounts, and would like to hear if there is a possibility of merging them into 1, so that the activity for both are kept?

Posted : 17/05/2025 5:46 am
FoxRun3D
(@foxrun3d)
Illustrious Member
RE: Merging 2 prusa accounts

You can contact Support but I wouldn't be holding my breath.

One day I found myself blocked from using the forum with my original account. Turns out it was a glitch in the software but Support was not able to resolve it. They had to create a new account and transfer all my posts over to it. But I'm still stuck with that old account on shop.Prusa3d.com with all my shopping history. So as a result I have to switch between those two accounts based on what I want to do. And Support didn't find a way to merge them and preserve both shopping and posting history. 

Formerly known on this forum as @fuchsr -- https://foxrun3d.com/

Posted : 17/05/2025 1:46 pm
1 people liked
ScottDevis
(@scottdevis)
Member
RE: Merging 2 prusa accounts

Most likely, support will say that these are 2 separate accounts, but I think it's worth trying to contact them.

Posted : 24/05/2025 11:16 am
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: Merging 2 prusa accounts

It would be useful to let them know which two accounts you wish to merge, 
Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility.Location Halifax UK

Posted : 24/05/2025 4:24 pm
LyCilph
(@lycilph)
Member
Topic starter answered:
RE: Merging 2 prusa accounts

Thanks all, I did contact support and they couldn't really help unfortunately

Posted : 26/05/2025 5:33 am
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