"Manage my Subscription"??? 1GB Limit?
OK I have had my MK4S for almost 2 years. Today I got a message from Prusa that I have exceeded my 1GB quota and I need to "Manage my Subscription". This sends me to a page that tells me I have to upgrade my free 1GB subscription to continue. Since I am just a casual user I am not interested in paying over $100 a year 20GB. Is this a Prusa rip-off? I was not even aware that I was limited to 1GB and since they give me no option to "manage" (i.e. remove) any files it seems to be that I am being forced to subscribe to more space. Is that the case? What are my options? How can I reduce my 1 GB usage? Do I need to go to another slicing program? Help!!!!
RE: "Manage my Subscription"??? 1GB Limit?
Unless I'm mistaken you can simply log into Prusa Connect and simply delete the old files to clear up space.
RE: "Manage my Subscription"??? 1GB Limit?
Unless I'm mistaken you can log into Prusa Connect and simply delete the old files to clear up space.
RE: "Manage my Subscription"??? 1GB Limit?
Getting rid of Prusa Connect fixed it for me 🙂 Instead use direct link inside the local network for printing.
But there is (was) a way to delete obsolete files, I don't remember the details only that it was tedious.
RE: "Manage my Subscription"??? 1GB Limit?
This is the error I get!
RE: "Manage my Subscription"??? 1GB Limit?
yes, if you want to continue uploading via PrusaConnect you have to delete files stored in the account, as was suggested earlier. Alternative, direct upload to the printer bypassing the cloud solution (if in a hurry, unplug USB stick and write gcode from the PC running the slicer).
RE:
This is the error I get! I tried to delete the files from the memory stick but that did not seem to work.
RE: "Manage my Subscription"??? 1GB Limit?
It's the storage in the cloud (Prusa Connect) that you need to clear - go to https://connect.prusa3d.com, login using your account (which you must have since PrusaSlicer is trying to upload to it), and select "Connect Files" at the very top. That will let you delete the cloud copies of your files...
Prusa MK4 since Jan 2024, MK4S/MMU3 since Jan 2025, Printables: @MikeB_1505898
RE: "Manage my Subscription"??? 1GB Limit?
Ahhh thank you! That is what I needed to do! I was trying from the wrong direction! Thank you all for your help!