PrusaConnect keeps showing OFFLINE and other connection issues
I'm just about to go back to using a memory stick, because this is frankly hopeless. It used to work tolerably well using the wired LAN connection, but because it wasn't always powered up, I'd find that it wouldn't connect because the IP address keeps changing. Why can't we have a static IP address for this, it would be so much more reliable, rather than having to keep going into the settings and changing the IP address?
This had got so painful that I decided to use WiFi instead. That seemed to work ok for a while, but now I'm getting OFFLINE status showing all the time, and I'm having to keep turning off the printer and waiting, then trying again to see it it will finally connect. Most times it doesn't.
That's even worse than changing the IP address, so I went back to wired LAN again, and now it's showing OFFLINE all the time too! Grrrrrrrr....
Going into the settings for the printer on PrusaSlicer, it tests ok, but still shows OFFLINE. So it appears that the connection is fine, but the printer just won't communicate the status correctly.
Can someone have a look at these issues, because it's driving me nuts?
Thanks.
RE: PrusaConnect keeps showing OFFLINE and other connection issues
Why can't we have a static IP address for this, it would be so much more reliable, rather than having to keep going into the settings and changing the IP address
That's something you have to set on your router. It should have an option to tie a static IP address to a device MAC address.
Formerly known on this forum as @fuchsr -- until all hell broke loose with the forum software...
RE: PrusaConnect keeps showing OFFLINE and other connection issues
I'm getting this too. Seems to have started happening after the latest release. This morning is typical - Connect was connected, I set up and started a print and everything was good. But when checking back its says OFFLINE so I have to physically go to the printer to check progress. It's annoying and I'd expect better from Prusa. My other printer that runs Klipper and is in the same room as my Prusa Mk4S is fine - I can't recall it ever being offline. My mesh WiFi signal is strong and robust. Someone needs to look at the Connect connection protocols as something is off.
RE: PrusaConnect keeps showing OFFLINE and other connection issues
In desperation, I deleted the printer from PrusaConnect and reconnected it. So far, that seems to have fixed the issue. If that's the case, then there's something in the installed parameters that's causing this issues, because nothing else has changed.
I'll look into the Static IP address once these print jobs are complete
RE: PrusaConnect keeps showing OFFLINE and other connection issues
How do you delete a printer?
RE: PrusaConnect keeps showing OFFLINE and other connection issues
Well add me to the list. Showing offline when it's clearly not offline. I'm getting frustrated and have tried everything. Doesn't help that customer service has over a half hour waiting time to talk
RE: PrusaConnect keeps showing OFFLINE and other connection issues
I am having this same issue with my MK4 and XL 5T. It just keeps going on and offline and the printer screen network menu shows me an Error status with a Prusa Connect SRV Error prompt??
RE: PrusaConnect keeps showing OFFLINE and other connection issues
You can remove a printer by going into Prusaconnect, click on the Printer you want to remove and then go to the Settings tab. Scroll down to the bottom and you'll find a Remove Printer button. They suggest you use the Download Settings button on the same page first, but I didn't bother.
RE: PrusaConnect keeps showing OFFLINE and other connection issues
Yea I’ve already done that 4 times already and even factory reset both printers. None of it has worked for me.