PrusaConnect keeps showing OFFLINE and other connection issues
 
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PrusaConnect keeps showing OFFLINE and other connection issues  

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Roger
(@roger-3)
Eminent Member
PrusaConnect keeps showing OFFLINE and other connection issues

I'm just about to go back to using a memory stick, because this is frankly hopeless. It used to work tolerably well using the wired LAN connection, but because it wasn't always powered up, I'd find that it wouldn't connect because the IP address keeps changing. Why can't we have a static IP address for this, it would be so much more reliable, rather than having to keep going into the settings and changing the IP address?

This had got so painful that I decided to use WiFi instead. That seemed to work ok for a while, but now I'm getting OFFLINE status showing all the time, and I'm having to keep turning off the printer and waiting, then trying again to see it it will finally connect. Most times it doesn't.

That's even worse than changing the IP address, so I went back to wired LAN again, and now it's showing OFFLINE all the time too! Grrrrrrrr....

Going into the settings for the printer on PrusaSlicer, it tests ok, but still shows OFFLINE. So it appears that the connection is fine, but the printer just won't communicate the status correctly.

Can someone have a look at these issues, because it's driving me nuts?

Thanks.

Posted : 23/03/2025 5:27 pm
FoxRun3D
(@foxrun3d)
Illustrious Member
RE: PrusaConnect keeps showing OFFLINE and other connection issues

Why can't we have a static IP address for this, it would be so much more reliable, rather than having to keep going into the settings and changing the IP address

That's something you have to set on your router. It should have an option to tie a static IP address to a device MAC address.

 

Formerly known on this forum as @fuchsr -- until all hell broke loose with the forum software...

Posted : 23/03/2025 9:20 pm
3DPC
 3DPC
(@3dpc-2)
Eminent Member
RE: PrusaConnect keeps showing OFFLINE and other connection issues

I'm getting this too. Seems to have started happening after the latest release. This morning is typical - Connect was connected, I set up and started a print and everything was good. But when checking back its says OFFLINE so I have to physically go to the printer to check progress. It's annoying and I'd expect better from Prusa. My other printer that runs Klipper and is in the same room as my Prusa Mk4S is fine - I can't recall it ever being offline. My mesh WiFi signal is strong and robust. Someone needs to look at the Connect connection protocols as something is off.

Posted : 25/03/2025 2:25 pm
Roger
(@roger-3)
Eminent Member
Topic starter answered:
RE: PrusaConnect keeps showing OFFLINE and other connection issues

In desperation, I deleted the printer from PrusaConnect and reconnected it. So far, that seems to have fixed the issue. If that's the case, then there's something in the installed parameters that's causing this issues, because nothing else has changed.

I'll look into the Static IP address once these print jobs are complete

Posted : 25/03/2025 9:19 pm
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