PrusaSlicer crashed when I try to log in to Connect
 
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Herman Wollert Øen
(@herman-wollert-oen)
Member
PrusaSlicer crashed when I try to log in to Connect

I am using PrusaSlicer 2.8.1, and whenever I try to log into my Prusa Connect account, the program crashes. I have reinstalled the slicer and updated my GPU, but it still doesn't work. I can log into Prusa Connect through my browser, though. Has anyone else had this problem?

Posted : 14/12/2024 2:03 pm
Laurin
(@laurin)
Active Member
RE: PrusaSlicer crashed when I try to log in to Connect

Same here.

Maybe this is connected to the buggy Windows 11 24h2 patch?
I have several other programms and games that also crash since i have that update

Posted : 14/12/2024 4:20 pm
Nik Pawlak
(@nik-pawlak)
Member
RE: PrusaSlicer crashed when I try to log in to Connect

I haven't been able to login to Connect since yesterday. Spent all day uninstalling and reinstalling. Running on 2.8.1 also tried the  2.9 BETA. No dice. 

The app hangs when I click the login button or run the Configuration wizard. The app will not hang if I disable the network connection so it must be server related. 

Any help resolving this would be greatly appreciated. 

 

MacOS 15.2

PrusaSlicer 2.8.1 or 2.9 Beta

 

Posted : 14/12/2024 7:29 pm
AlterKeiler
(@alterkeiler)
Active Member
RE:
  • Hi everyone! I face exactly the same problem since I tried to use Prusa Slicer after I did the MK4 -> MK4S upgrade yesterday. Crashes as soon as I try to login. Any tipps  are highly appreciated 😨
  • Mathias
  • Windows 11 and 24H2
This post was modified 1 month ago 2 times by AlterKeiler
Posted : 14/12/2024 8:20 pm
PrintingFun001
(@printingfun001)
Active Member
RE: PrusaSlicer crashed when I try to log in to Connect

Ditto here. This has also been posted to Github. https://github.com/prusa3d/PrusaSlicer/issues/13758

 

Posted : 14/12/2024 9:45 pm
AlterKeiler
(@alterkeiler)
Active Member
RE: PrusaSlicer crashed when I try to log in to Connect

interesting! Will try without network connection tomorrow if I see the same behavior.

Posted : 14/12/2024 10:14 pm
Matt
 Matt
(@matt-25)
Member
RE: PrusaSlicer crashed when I try to log in to Connect

I am having the same problem, but I am on Windows 10 version 22H2.

Posted : 15/12/2024 1:07 am
Michal Řehák
(@michal-rehak)
Member
RE: PrusaSlicer crashed when I try to log in to Connect

Hi, i have a same problem. 22H2 and same freezing Prusa Slicer whne i try to login. On web it works. I try 2.8.1 also tried the  2.9 BETA. Any one prgress? 

Posted : 15/12/2024 12:34 pm
Chris P
(@chris-p-4)
Eminent Member
RE: PrusaSlicer crashed when I try to log in to Connect

same here and on MacOS  Sequoia 15.2 (24C101)

Posted : 15/12/2024 4:02 pm
ssmith
(@ssmith)
Trusted Member
RE: PrusaSlicer crashed when I try to log in to Connect

The Mac version of that beta was the cause. The file has been replaced, the new file works.   See the PrusaSlicer GitHub issue here .

Posted : 15/12/2024 6:54 pm
Milosz Milewski
(@milosz-milewski)
Member
RE: PrusaSlicer crashed when I try to log in to Connect

I'm having the same issue on 2.8.1 and Windows 10 Pro. I have tried to re-install Slicer but didn't work. Now looking for different solutions. 

Posted : 16/12/2024 9:02 am
AlterKeiler
(@alterkeiler)
Active Member
RE: PrusaSlicer crashed when I try to log in to Connect

You are not alone! I have the same problem and many others on different platforms (Windows, Apple, Linux). Hope, Prusa will be making a statement soon. I spent hours and hours so far with no success.

Posted : 16/12/2024 10:51 am
R-BGAT
(@r-bgat)
Member
RE: PrusaSlicer crashed when I try to log in to Connect

still an issue
2.8.1 on Windows 10 22H2

Posted : 16/12/2024 12:30 pm
Juzam
(@juzam)
Member
RE: PrusaSlicer crashed when I try to log in to Connect

Same here. For some reason it deleted all of my profiles too ! Prusa slicer is unusable for me.

Posted : 16/12/2024 2:24 pm
bapski
(@bapski)
Estimable Member
RE: PrusaSlicer crashed when I try to log in to Connect

im on 2.9.0 RC BETA 1 and it crashes whenever i send a file via "SEND TO CONNECT" on the slicer. 

MY MODELS AT PRINTABLES
Posted : 16/12/2024 2:59 pm
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