Print head drove in to heatbed gauging the heatbed and sheering off the print nozzle. Printer destroyed itself. What now?
I have had a core one for a year and it’s been good. My son uses it mostly. While I was out of town on work he printed something from printable and found the printer with the door open, print sheet half way out the door and the hot end dug in to the heat bed. The nozzle is sheered off. I’ve replaced the nozzle but the heatbed has deep gauges in it. The printer will turn on but we get an error code that the heatbed is overcurrent.
why did the printer destroy itself after one year of regular use?
what now?
I want a new printer or my money back.
This is a user Forum, Prusa employees rarely visit.
The machine is probably repairable - Prusa Support (via chat) are the best able to advise, you will need the machine's serial number.
Which file from Printables? It's open for anyone to upload files and while there is little genuinely malicious code a lot of the entries are unprintable at best - beginners should never download files where there are not a significant number of successful makes posted.
Cheerio,
RE: Print head drove in to heatbed gauging the heatbed and sheering off the print nozzle. Printer destroyed itself. What now?
Thank you. Tinkering with 3d printers is not my thing. My teenager is in to it though so I am trying to help. I spent the morning in the chat with prusa. Initially they said it was user error but after going through some calibrations they've determined it is possibly an issue with the load cell.
Which file from Printables?
Cheerio,
RE:
too lazy to post pictures of my "formerly" smooth PEI sheet but welcome to reality. Print head got stuck, unsupervised prints are always a risk.
So, take it easy. The surface of the heatbed does not matter, it's aesthetics (if the electrical problem can be sorted out, otherwise it obviously needs replacement).
The stiffness of the steel sheet will average it out mostly, and bed leveling takes care of what irregularities remain. This is advanced gardening tools, not molecular beam epitaxy.
Now: Providing this tool to your kids is (IMHO) one of the smartest things you can do, depending on what inspires them.
Further, hint they should talk to Claude about FreeCad / Python on anything they'd want to see printed.
RE: Print head drove in to heatbed gauging the heatbed and sheering off the print nozzle. Printer destroyed itself. What now?
thanks for the tips. I will chat with him about talking with Claude about Free/ Cad / Python.
When he get's home form school I'll follow up with the prusa print file... it was a pencil case
RE:
IMO, a lot of the educational value is in learning to use FreeCAD (which is surprisingly similar to Solidworks) and designing your own parts. This teaches you something that, with some polishing, is a skill people pay actual money for. AKA, a job. It's an entry to engineering. Yes, there's a significant learning curve, but kids can deal with that. Printing online files can be risky, and I'd never use online code. (OK, I did once, but I knew the risks.) Get the STL file and slice it yourself, for your filament, for your printer and for your application.
Which file from Printables?
I know I'm repeating the question - the point is that if testing the original file recreates the damage profile it can be reported and either deleted or replaced to prevent others getting into the same trouble.
Cheerio,
Cheerio,