The Core One Kit Waiting List  

RE: The Core One Kit Waiting List

I've ordered mine today, now I'm reading this forum and I'm pretty sure, that I will wait for a long time 🙁

RE: The Core One Kit Waiting List

"Fri/Jan 31 2025/17:09:01" is my order. Lets see how much i'm ahead. I'll report if the status changes.

RE: The Core One Kit Waiting List

I also volunteer to test/evaluate building the kit.

As a ( unique?) 'selling point' I have never owned, build nor used a Prusa product. If I can follow the instructions they are bound to be idiot proof. 😀 

I have been writing educational material in the past and done some software testing years ago.

Pea

RE: The Core One Kit Waiting List

First things first: I don't mind to wait some more weeks for my kit... shipping starts in march, that's maybe the first ten orders, so for 98% of us it was april at best all the time.

But i don't get the argumentation about the instructions... there must be some kind of instructions and people are building these printers with these instructions... 

So (if the kits are packed and ready to go) why not sent them out with a big reclaimer that the instructions are beta-status... even without any instructions it would clear storage space at the prusa facility... and people could start that second, the instructions are uploaded...

Like i told at the beginning... no problems to wait, but i dont get their strategy.

RE: The Core One Kit Waiting List

Because that’s not a good customer experience. You and a few on this form are a minority for people who want it with whatever the instructions are. From a business standpoint, they need to make sure the experience is to the level Prusa expects. While a few of you might be willing beta testers, the overwhelming majority do not want that. And as the saying goes, give a customer a good and positive experience and they might tell one person. Give a customer a bad experience and they’ll definitely tell 10 people. 

RE: The Core One Kit Waiting List

Posted by: @jv4ever88

there must be some kind of instructions and people are building these printers with these instructions... 

So (if the kits are packed and ready to go) why not sent them out with a big reclaimer that the instructions are beta-status

I would assume that the build technicians at the Prusa factory are trained hands-on -- a manufacturing engineer walking them through the steps of building a new printer model, and looking over their shoulder when they first do it on their own. So the written instructions for these technicians can be far less detailed than what an end customer will need: They essentially serve as reminders of which step to do next and what to check for, not as detailed explanations how to do each step properly.

Also, manufacturing may use special jigs and fixtures to make assembly and alignment quicker. End users won't have these and hence need to use different processes and tools.

Just publishing the manufacturing instructions would be far from "beta instructions" for users. Prusa would set themselves up for a support nightmare if they let users try and build printers based on these... Also there's product liability: They need to provider adequate user instructions which enable the customer to use (and in this case build) the product safely. They can't work around that by just adding a disclaimer which says "By the way, these instructions are inadequate." 😉  

RE: The Core One Kit Waiting List

Is this thread turning in an auditioning list for beta-builders? LOL

RE: The Core One Kit Waiting List

People are just so impatient 🤣

Posted by: @iftibashir

Is this thread turning in an auditioning list for beta-builders? LOL

RE:

Ok, factory instructions might not be enough, but you could offer the option to ship the kit without (!) instructions with all it's consequences (warranty starts earlier, etc...), maybe with a big sticker on it "Do not open, until we tell you to" or something, so people could start building once the instructions are ready. And they could hide this option behind a series of confirmation buttons "Do you really want that?", Do you really, really want that?", "Do you really, really, really want that?"... 😉

Because now we all wait twice... first for the instructions to be finished and second for our unit to pe processed and shipped. The second period could easily be avoided.

That's all assuming that the kits are already finished and they won't change any parts during the instruction process... and maybe that's why they don't ship out now, because maybe (just maybe) they'll have to add or change a part to make it work as they want it to and then they'll have to sent these parts in seperate parcels...

By keeping the kits inhouse, they keep all options, so i guess it makes sense. But still... ^^

RE:

Shipping the printers without or with incomplete/buggy instructions would result in a customer support and PR nightmare! Even if the printer would come in a box with a big letters saying "DO NOT ASSEMBLE UNTIL FINAL INSTRUCTIONS ARE AVAILABLE" you can bet your ass people would ignore that, start building the printer anyway, and inevitably get stuck, break something, or end up with a poorly performing printer. Those people will then flock to Customer Support demanding fixes, replacements and refunds, and the internet would be flooded with poor reviews. No amount of warnings or disclaimers can prevent that. No, while I do have an opinion on the build instructions apparently being the bottle-neck, I totally understand why Prusa does NOT want to ship kits as long as the build instructions are not absolutely perfect.

By keeping the kits inhouse, they keep all options, so i guess it makes sense. But still... ^^

RE: The Core One Kit Waiting List

I have beta tested a lot.  I would love to join the Prusa party.  

Posted by: @iftibashir

Is this thread turning in an auditioning list for beta-builders? LOL