RE: The Core One Kit Waiting List
So I didn't have to be patient for too long. Joseph is already waiting for me with my printer at the reception! Just received: Hello,Your order is now ready for pickup at our reception. Adress:Partyzánská 188/7A, Holešovice, 170 00 Praha 7. Shame that they are open only on business days :). Batch 6 - so it's 9 days earlier, than initially announced.
Strange... Having personal pickup, I just received 3 different tracking numbers for a shipment to the US 🤔. Probably someone else will enjoy my printer 😅.
Ha! How nice of you to send me yours! 😉
Kidding aside, I would be contacting Prusa support ASAP.
I did and they told me, that even when I received the numbers, and see them in order detail, my order is set to personal pickup and I should not worry :). Still seems a bit strange. Maybe some auto assignment of tracking numbers? Also, my order was in In progress state, and now it's back to the New state. I'm in batch 6, scheduled dispatch on May 15th. So I'll be patient, wait few more days and hope that all is well with my order.
RE: The Core One Kit Waiting List
While you're there, get me his direct email address so I can email him a few thoughts please.........lol
RE: The Core One Kit Waiting List
To all the American Prusa CORE One buyers here—has anyone else had their package stuck in Grace-Hollogne, BE for a couple of days? Mine’s been there for 2 days now. I’m wondering if it’s just waiting for customs clearance.
I also ordered a spool of black PLA from Prusa, and that one’s already made it to Nashville, TN.
RE: The Core One Kit Waiting List
To all the American Prusa CORE One buyers here—has anyone else had their package stuck in Grace-Hollogne, BE for a couple of days? Mine’s been there for 2 days now. I’m wondering if it’s just waiting for customs clearance.
I also ordered a spool of black PLA from Prusa, and that one’s already made it to Nashville, TN.
Looks like mine sat there a little under 24 hrs:
RE: The Core One Kit Waiting List
This is international shipping. What I heard usually happens is that planes get filled with priority shipping first, then the remainder of the space is filled with non priority shipping. So depending on how much priority shipping there is, this means it may sit there for a while till space opens up.
RE:
Hi, I’m also on batch 5 and have ordered both the camera and filter and my order still appears as new.
I had a chat session yesterday and have been told that the camera caused the order to hold because they’ve received a bad batch from the manufacturer and didn’t know how long it will take to catch up. The rest was ok.
I’ve removed the camera from my order and hope for it to be sent soon (next week 🙂 🤞)
Cheers
I'm curious. I'm in Batch 5 and don't have any exact shipping information yet (only the information that Batch 5 starts on May 12th). I still have the filter and camera in my order. We'll see if that causes a delay or not. Did anyone order and receive the camera and filter with the printer in a previous batch? Thanks.
RE: The Core One Kit Waiting List
Hi, I’m also on batch 5 and have ordered both the camera and filter and my order still appears as new.
I had a chat session yesterday and have been told that the camera caused the order to hold because they’ve received a bad batch from the manufacturer and didn’t know how long it will take to catch up. The rest was ok.
I’ve removed the camera from my order and hope for it to be sent soon (next week 🙂 🤞)
Cheers
I'm curious. I'm in Batch 5 and don't have any exact shipping information yet (only the information that Batch 5 starts on May 12th). I still have the filter and camera in my order. We'll see if that causes a delay or not. Did anyone order and receive the camera and filter with the printer in a previous batch? Thanks.
I am batch 5 and cancelled my buddy cam and filter on 25th March due to concerns that they may hold up my order.
My printer has been dispatched now and is due to be delivered middle of next week. I can do without the other items for the moment, according to reviews I have read, the buddy cam is not really up to much anyway and there are better options available.
Hope you get yours dispatched soon 🤞
RE: The Core One Kit Waiting List
Hi, I’m also on batch 5 and have ordered both the camera and filter and my order still appears as new.
I had a chat session yesterday and have been told that the camera caused the order to hold because they’ve received a bad batch from the manufacturer and didn’t know how long it will take to catch up. The rest was ok.
I’ve removed the camera from my order and hope for it to be sent soon (next week 🙂 🤞)
Cheers
I'm curious. I'm in Batch 5 and don't have any exact shipping information yet (only the information that Batch 5 starts on May 12th). I still have the filter and camera in my order. We'll see if that causes a delay or not. Did anyone order and receive the camera and filter with the printer in a previous batch? Thanks.
This is the sort of thing that Prusa should be telling customers. If there's delays due to bad batches of cameras, just tell us. Same goes with filtration, if I hadn't of cancelled my filtration, God know when I would of got my order.
Anyway, things seem to be moving along now for most folk, but Prusa need to learn from this and get all their ducks in order before their next launch.
Scott
RE: The Core One Kit Waiting List
Anyway, things seem to be moving along now for most folk, but Prusa need to learn from this and get all their ducks in order before their next launch.
Scott
Won't happen. I recall it being the same with the MK4, and the MK4s. Same delays. Same lack of comms. It's just the way they work unfortunately.
RE: The Core One Kit Waiting List
Anyway, things seem to be moving along now for most folk, but Prusa need to learn from this and get all their ducks in order before their next launch.
Scott
Won't happen. I recall it being the same with the MK4, and the MK4s. Same delays. Same lack of comms. It's just the way they work unfortunately.
I'd like to hope, but you're probably right; how they've managed to operate like this for so long is crazy.
Anyway, my printer kits is due (again) Monday, let's see if it's free from VFA's, noise/vibrations or issues in general, fingers crossed 🤞🏻
Scott
RE:
@Mapujadas Hallo, danke für die Info. Ich bin mir nicht sicher, ob ich es riskieren soll, die Kamera in der Bestellung zu lassen. Da ich Ende Mai sowieso im Urlaub bin, ist es für mich kein Problem, wenn der Drucker nicht vorher geliefert wird. Es wäre aber schade, wenn es durch die Kamera zu längeren Verzögerungen kommen würde. Ich wünsche dir viel Erfolg und hoffe, dass du den Drucker bald erhältst.
RE: The Core One Kit Waiting List
UK Buyer here and my Kit was supposedly Batch 3. Heard nothing and so chatted with Seb. Ended up killing off the filter kit and the buddy camera (both open ended with update expected but unknown), but he had to do it as there was no edit option enabled. Then re-ordered the filter kit and the buddy camera (and added to accelerometer, well, why not?), and Seb promised to make the new order carry the original order date (31st January) so that it would happen before I get too old to care any more! Good support but almost 50,000 of us reading this thread says something is not quite right eh? I will update when I hear the Core One is on its way.
RE: The Core One Kit Waiting List
Its here!
And man that is one heavy box for sure. Despite a snapped box handle, the box seems perfectly fine otherwise so that is encouraging.
Have not opened up the box just yet. Will do that later today. And then as for the build i think i will hold off until the weekend or maybe even try to hold off until my vacation that i have in 2 weeks. As the original delivery was batch 6 with a started shipping day of the 19th before it got bumped up to batch 5 and was shipped last Friday. (original order was done on February 8th.
RE: The Core One Kit Waiting List
UK Buyer here and my Kit was supposedly Batch 3. Heard nothing and so chatted with Seb. Ended up killing off the filter kit and the buddy camera (both open ended with update expected but unknown), but he had to do it as there was no edit option enabled. Then re-ordered the filter kit and the buddy camera (and added to accelerometer, well, why not?), and Seb promised to make the new order carry the original order date (31st January) so that it would happen before I get too old to care any more! Good support but almost 50,000 of us reading this thread says something is not quite right eh? I will update when I hear the Core One is on its way.
Also a UK buyer here, batch 5.
I edited my order back in March after reading on here that the extra items 'may' delay the whole order.
Cancelling the items was quick and part refunded within 24hrs and order place in queue seemed to stay the same, printer has just arrived in the UK and delivery is day after tomorrow.
I think that maybe more people are cancelling the add ons at the moment due to the unknowns hence the delay in the refund and order status?
Haven't reordered the camera or filtration yet as waiting to see reviews on them.
Have ordered some filament and an accelerometer recently and they were delivered with no fuss.
Hopefully, as it does seem that the delivery schedules are picking up, all of the earlier batch orders that have been delayed will catch up with the schedule 🤞
RE: The Core One Kit Waiting List
Found out something today
"batch numbers are being assigned by beginning of each week"
So if you order on a Tuesday on a product that says a 2-3 week shipping, you may have to wait 2 weeks for the Batch number.
RE: The Core One Kit Waiting List
We all know you wont be able to hold on for 2 weeks!!!
Do it, give in!!! 😉
Its here!
And man that is one heavy box for sure. Despite a snapped box handle, the box seems perfectly fine otherwise so that is encouraging.Have not opened up the box just yet. Will do that later today. And then as for the build i think i will hold off until the weekend or maybe even try to hold off until my vacation that i have in 2 weeks. As the original delivery was batch 6 with a started shipping day of the 19th before it got bumped up to batch 5 and was shipped last Friday. (original order was done on February 8th.
RE: The Core One Kit Waiting List
Mine is working it's way through Europe. To say I'm like a little kid on Christmas is an understatement!
I already prepped work and told them I'd be taking a few days off when it arrived. 😂
RE: The Core One Kit Waiting List
Talking of the heavy box and snapped handles......my kit was shipped all the way to the UK. I received it, moved it inside, built the whole thing and placed all the empty boxes back inside the original big box........ And after all that, my handle snapped right at the end when I was moving the EMPTY box! haha
RE: The Core One Kit Waiting List
I brought mine home yesterday. Man what a heavy package! I'm in the process of assembly and enjoying it very much! Everything good so far except the part that attaches the heatbed to the motor rod broke when I was inserting bearing into it, so beware of that and handle this part carefuly. The support was helpful and they'll give me replacement when I'm picking up my next order.