RE: Shipping dates
My C1 was ordered on 1/24 Batch 8 and I just received shipping information on 3/27. Looks like they are now shipping Batch 8
RE: Shipping dates
Its the nature of their business. The flip side of it is staff who really know their stuff and are responsive to support requests. I really appreciate what they've done in the past (for example the R5 revision of the fan shroud was done when I reported - after spending a LOT of time printing in high temp printing Colorfabb XT and HT - that the original fan shroud for the MK3S was liable to melt - and they even offered to post me the revision from Czechia to Ireland). I'm comfortable with some degree of learning and tweaking as they go. Its the nature of the business, even now.
RE:
The flip side of it is staff who really know their stuff and are responsive to support requests. I really appreciate what they've done in the past
If you read the threads in the "Hardware, firmware, software help" section here, it looks like Prusa's support team have lost some of their magic touch with the Core One: Suggesting to bodge a skewed gantry by setting uneven belt tension, "repairing" heavy belt ripple by exchanging the extruder motor, offering a replacement top cover to "fix" a printer with major transport damage...
Hopefully it is just a transient effect due to the heavy load of support requests from newly shipped (and sometimes sloppily assembled) Core Ones. At the moment, the overload apparently goes beyond the delayed ship dates, and affects assembly quality and quality of support as well.
RE: Shipping dates
Tbf my shipping label was created on exactly the day they said it was likely to ship when I bought the thing 2.5 months ago and the printer arrived yesterday.
I feel the whole batches thing wasn't a good idea in the first place, it created more agitation and did nothing to calm ppl down.
RE: Shipping dates
Ordered 1/25/2025 Batch 8
Shipped today 🙂
RE: Shipping dates
Since it's Saturday and it didn't yet ship (as anticipated by the end of the week) decided to reach out once more to the support to check the status. Guess what, the new estimate was that it'll ship "by the first half of April". So in order to not have to wait for the camera to delay the order for yet another couple of weeks decided to remove it from the order. The rest of the items (filaments, build plate etc) should be in stock, so let's see. A bit sad they couldn't say this on Tuesday, I lost couple of days waiting for a camera that isn't going to be available for couple of weeks yet and the main reason I contacted them then was to check if the camera is delaying the order and by how much to make a choice of possibly cancelling it or not.
But it is what it is and I still look very much forward to get the printer. And Considering we've here got at least one confirmation of a printer from batch 8 shipped I hope mine, from batch 7, will ship pretty rapidly now without the camera.
I just had a chat with the support, because I got pretty worried about my order, including a Core One (batch 7, ordered Jan 18th) + camera (added later, most likely on Feb 1st, based on payment transactions, ) + filaments, sheet etc after reading about the lead time of the camera now being 11-12 weeks. According to the support my order is just waiting for the availability of the camera and should be ready to ship at the end of the week (including the camera!), so I decided I'll rather wait couple of days more and get the camera in the same delivery than try to split the order or cancel the camera. I'll keep you updated when I see the order progressing and get a tracking number.
RE: Shipping dates
Not really we all wanted to hear, but what we all (at least I did) expected.
It is what it is at this point, but I'm not expecting my printer until mid April at this point.
RE: Shipping dates
I ordered the MK4S to Core One upgrade kit, and I know shipping is expected to start "by April", so I know I have a while to wait, but can you tell me where you're seeing which batch number you're in? I'm assuming the upgrade kits will also be in batches but I haven't seen any indication of that in my order information. I ordered within about 2 hours of launch, but had a ton of trouble getting the order to go through. 🙁
Since it's Saturday and it didn't yet ship (as anticipated by the end of the week) decided to reach out once more to the support to check the status. Guess what, the new estimate was that it'll ship "by the first half of April". So in order to not have to wait for the camera to delay the order for yet another couple of weeks decided to remove it from the order. The rest of the items (filaments, build plate etc) should be in stock, so let's see. A bit sad they couldn't say this on Tuesday, I lost couple of days waiting for a camera that isn't going to be available for couple of weeks yet and the main reason I contacted them then was to check if the camera is delaying the order and by how much to make a choice of possibly cancelling it or not.
But it is what it is and I still look very much forward to get the printer. And Considering we've here got at least one confirmation of a printer from batch 8 shipped I hope mine, from batch 7, will ship pretty rapidly now without the camera.
I just had a chat with the support, because I got pretty worried about my order, including a Core One (batch 7, ordered Jan 18th) + camera (added later, most likely on Feb 1st, based on payment transactions, ) + filaments, sheet etc after reading about the lead time of the camera now being 11-12 weeks. According to the support my order is just waiting for the availability of the camera and should be ready to ship at the end of the week (including the camera!), so I decided I'll rather wait couple of days more and get the camera in the same delivery than try to split the order or cancel the camera. I'll keep you updated when I see the order progressing and get a tracking number.
RE: Shipping dates
I've ordered a Core One last Thursday. Not sure which batch this will be in but, the order didn't allow any extras apart from the extra build plate option. So it looks like they are not allowing the camera to be ordered anymore with the Core One.
RE: Shipping dates
That is not true. It just let me order the two together.
I've ordered a Core One last Thursday. Not sure which batch this will be in but, the order didn't allow any extras apart from the extra build plate option. So it looks like they are not allowing the camera to be ordered anymore with the Core One.
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Chuck H
3D Printer Review Blog
RE: Shipping dates
I ordered the MK4S to Core One upgrade kit, and I know shipping is expected to start "by April", so I know I have a while to wait, but can you tell me where you're seeing which batch number you're in? I'm assuming the upgrade kits will also be in batches but I haven't seen any indication of that in my order information.
No batch numbers have been assigned to any kit orders yet (to my knowledge, based only on reading the threads here). And I think it is unknown whether Prusa will use the "batch" logic, or just assign ship dates to the individual orders at some point.
So far, it seems that all kit orders just state "shipping starts: TBA" on the individual order pages. That's expected to change tomorrow for the full kit orders (or at least for the first few of them), assuming that Prusa can stick to their plan and start shipping in March. The upgrade kits will lag behind, maybe by a month, maybe somewhat less if thing go well?
RE: Shipping dates
That's odd, maybe it was a website glitch for me. I didn't get the chance to add. I may order later once I've received the printer.
RE: Shipping dates
With the 12 week lag time, I would hold off.
That's odd, maybe it was a website glitch for me. I didn't get the chance to add. I may order later once I've received the printer.
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Chuck H
3D Printer Review Blog
RE: Shipping dates
I've ordered a Core One last Thursday. Not sure which batch this will be in but, the order didn't allow any extras apart from the extra build plate option. So it looks like they are not allowing the camera to be ordered anymore with the Core One.
You probably don't know that the camera is ordered as a separate item, right? You order the printer, add it to your cart, go back to the store, order the camera, and add it to your cart. And until you close the cart with payment, the items will be added to the same cart.
RE: Shipping dates
That explains it 🙂
I've ordered a Core One last Thursday. Not sure which batch this will be in but, the order didn't allow any extras apart from the extra build plate option. So it looks like they are not allowing the camera to be ordered anymore with the Core One.
You probably don't know that the camera is ordered as a separate item, right? You order the printer, add it to your cart, go back to the store, order the camera, and add it to your cart. And until you close the cart with payment, the items will be added to the same cart.
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This is what the order item looks like in the order when I open it from the Orders page. I've not heard anything about batches for kits though.
I ordered the MK4S to Core One upgrade kit, and I know shipping is expected to start "by April", so I know I have a while to wait, but can you tell me where you're seeing which batch number you're in? I'm assuming the upgrade kits will also be in batches but I haven't seen any indication of that in my order information. I ordered within about 2 hours of launch, but had a ton of trouble getting the order to go through. 🙁
Since it's Saturday and it didn't yet ship (as anticipated by the end of the week) decided to reach out once more to the support to check the status. Guess what, the new estimate was that it'll ship "by the first half of April". So in order to not have to wait for the camera to delay the order for yet another couple of weeks decided to remove it from the order. The rest of the items (filaments, build plate etc) should be in stock, so let's see. A bit sad they couldn't say this on Tuesday, I lost couple of days waiting for a camera that isn't going to be available for couple of weeks yet and the main reason I contacted them then was to check if the camera is delaying the order and by how much to make a choice of possibly cancelling it or not.
But it is what it is and I still look very much forward to get the printer. And Considering we've here got at least one confirmation of a printer from batch 8 shipped I hope mine, from batch 7, will ship pretty rapidly now without the camera.
I just had a chat with the support, because I got pretty worried about my order, including a Core One (batch 7, ordered Jan 18th) + camera (added later, most likely on Feb 1st, based on payment transactions, ) + filaments, sheet etc after reading about the lead time of the camera now being 11-12 weeks. According to the support my order is just waiting for the availability of the camera and should be ready to ship at the end of the week (including the camera!), so I decided I'll rather wait couple of days more and get the camera in the same delivery than try to split the order or cancel the camera. I'll keep you updated when I see the order progressing and get a tracking number.
RE: Shipping dates
Removing the camera and being in contact with the support helped. They refunded the camera and managed to process the order today (Core One from batch 7). So now I have tracking codes (yes multiple, ordered a few rolls of filament as well) and am waiting for FedEx to pick it up in Prague and get it delivered to Finland. Hopefully I'll be posting back in 3-5 days with confirmation.
Can't really express how eagerly I've been waiting for this. It's my first own 3D printer. I've been using my spouse's Flashforge Dreamer so far, but this should be on a quite different level. I've familiarized myself with the Prusa Slicer, read the manual for the Core One from cover to cover (also sent Prusa an email with corrections, dimensions were in wrong order and somewhere further in it was incorrect print area dimensions).
RE: Shipping dates
Ordered on 27.01.2025, Batch 8, shipped today, destination: Germany. 😍
RE: Shipping dates
Thanks! Good to know. I heard that kits will be in batches too in another thread, so good to know I'm looking in the right spot (at the end of next month) 😭
Not complaining at all. Just anxious! I was pretty disappointed when the blog post came out and the full kits and upgrade kits had swapped shipping order. Oh well. It is what it is. Much bigger problems in my neck of the woods than when my 3D printer upgrade will get here. ha
This is what the order item looks like in the order when I open it from the Orders page. I've not heard anything about batches for kits though.
I ordered the MK4S to Core One upgrade kit, and I know shipping is expected to start "by April", so I know I have a while to wait, but can you tell me where you're seeing which batch number you're in? I'm assuming the upgrade kits will also be in batches but I haven't seen any indication of that in my order information. I ordered within about 2 hours of launch, but had a ton of trouble getting the order to go through. 🙁
Since it's Saturday and it didn't yet ship (as anticipated by the end of the week) decided to reach out once more to the support to check the status. Guess what, the new estimate was that it'll ship "by the first half of April". So in order to not have to wait for the camera to delay the order for yet another couple of weeks decided to remove it from the order. The rest of the items (filaments, build plate etc) should be in stock, so let's see. A bit sad they couldn't say this on Tuesday, I lost couple of days waiting for a camera that isn't going to be available for couple of weeks yet and the main reason I contacted them then was to check if the camera is delaying the order and by how much to make a choice of possibly cancelling it or not.
But it is what it is and I still look very much forward to get the printer. And Considering we've here got at least one confirmation of a printer from batch 8 shipped I hope mine, from batch 7, will ship pretty rapidly now without the camera.
I just had a chat with the support, because I got pretty worried about my order, including a Core One (batch 7, ordered Jan 18th) + camera (added later, most likely on Feb 1st, based on payment transactions, ) + filaments, sheet etc after reading about the lead time of the camera now being 11-12 weeks. According to the support my order is just waiting for the availability of the camera and should be ready to ship at the end of the week (including the camera!), so I decided I'll rather wait couple of days more and get the camera in the same delivery than try to split the order or cancel the camera. I'll keep you updated when I see the order progressing and get a tracking number.