Is there a way to contact Prusa support to say thanks for a resolution (without jumping back into the queue and choking it up)?
Hi guys
I was looking for a contact us page or similar. Tonight Guiliano identified the issue in a heartbeat, sent me a link to some documentation to resolve the issue, and a couple of hours later I'm a happy camper with a functional Core One again. I did close the chat with a thumbs-up, but that doesn't really close it out in my view.
I was thinking of jumping back into the support queue to say thanks, and that his diagnosis was perfect, but that's already a 25min wait and I'm sure nobody will be pleased I'm just there to show gratitude.
Has anyone else dropped a note of thanks, and how did you do that?
Cheers, Geoff
RE: Is there a way to contact Prusa support to say thanks for a resolution (without jumping back into the queue and choking it up)?
You can send email to [email protected]
Neal
RE: Is there a way to contact Prusa support to say thanks for a resolution (without jumping back into the queue and choking it up)?
Would you mind sharing what the issue was and which link helped you resolve it (for the benefits of other who may experience the same)