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UV Display - Logo jumping back and forth.  

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KevinO
(@kevino)
New Member
UV Display - Logo jumping back and forth.

When I run the calibration or screen test the Prusa Logo is improperly sized and jitters.

Before I open the printer up and check the connection, any suggestions?

SL1S Screen issue 480

Veröffentlicht : 14/12/2021 5:15 pm
Diem
 Diem
(@diem)
Illustrious Member

Check the connection but this looks like an electronic problem.

Contact Prusa support: Log into your Eshop account, navigate to support and live chat is at bottom right in most browsers. If not you may need to disable your ad-blocker temporarily.

Show them the video.

Cheerio,

Veröffentlicht : 14/12/2021 7:20 pm
KevinO
(@kevino)
New Member
Themenstarter answered:
RE: UV Display - Logo jumping back and forth.

Thank you.  Will check the connection and if need contact support.

First time I've tried to run a real print after upgrading (when everything was fine).

Veröffentlicht : 14/12/2021 7:24 pm
KevinO
(@kevino)
New Member
Themenstarter answered:
RE: UV Display - Logo jumping back and forth.

Contacted tech support via chat on Tuesday.... just walked me through what I had already done.  Waiting for followup from the next level of support

 

Veröffentlicht : 18/12/2021 6:05 pm
Martin
(@martin-5)
New Member
RE: UV Display - Logo jumping back and forth.

Did you find a solution for this? I have the exact same problem.

Veröffentlicht : 12/09/2022 4:32 pm
KevinO
(@kevino)
New Member
Themenstarter answered:
RE: UV Display - Logo jumping back and forth.

Yes it was solved....  Had to go back a do what I thought I had done, but slower and more deliberately.   I made sure the connector was fully seated - the connector appears to be the key. 

Good Luck!

From Tech Support - "The cause of this issue lies in the UV display connection when doing the upgrade. In the manual bellow, from steps 46 to 51, detailed instructions with photos show the process. These steps and spaces positions are crucial in order for it to work without issues. It would be required to go through these steps again very carefully ensuring they are completely exact as per instructions and photos, and the position of spacer. The UV display should have no more issues once that part of assembly is corrected.Please, let me know if this was helpful."

Veröffentlicht : 12/09/2022 7:58 pm
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