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CONTROL KNOB LOCKS UP MK3S  

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TROOTHSEEKER
(@troothseeker)
New Member
CONTROL KNOB LOCKS UP MK3S

Control knob on LED panel locks up.  After trying reset several times and reloading the firmware and anything else I could think of, it suddenly starts working again, but only for a few minutes and locks up again.  The grade of the print diminished also due to seeing the threads on my part I was printing were completely messed up.  There seems to be a problem in the control panel.  Anyone experiencing this?  How long is warranty for?  I have looked for a way to email support but can't find a link.

Dieses Thema wurde geändert Vor 5 years von TROOTHSEEKER
Veröffentlicht : 25/04/2020 5:33 pm
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: CONTROL KNOB LOCKS UP MK3S

You can email Prusa, here, [email protected]
BUT If I were in your position, I would go tot he eShop page, wait 5 seconds and then look in the bottom right hand corner of the screen, where you should see a Chat button... 
click on that, add your order number and have a chat with them. 

If you don't know your order number, Log in to the eShop page, then click on your name in the top right hand corner of the screen, and you should get a list of options, including access to all of your orders!

regards Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Veröffentlicht : 25/04/2020 10:07 pm
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