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[Solved] all axis lenght errors after firmware upgrade  

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scimmiettarossa
(@scimmiettarossa)
Active Member
all axis lenght errors after firmware upgrade

today I was doing some maintenance to my MK3S  (belt tensioning cleaning etc)

I printed a test... everything was fine.

Then I installed a firmware upgrade via PrusaSlicer: at the reboot, the wizard failed checking the X-axis, saying that there was a x axis lenght error: the carriage move to the extreme left, then move towards the right but stop around midway, then back and it blocks, giving the error.

I checked for blockages, stick&slip effects, cables interfering with the frame... nothing. Then I moved by hand the carriage to the extreme right, and restarted the calibration: this time, it goes towards the left, but it doesn't reache the end.. it stops somewhere halfway... so it does not seems that it is a physical interference, because it happens in every position, after a span that is not the complete span of the carriage.

Then I checked by moving the axis through the "move Axis" menu, and I discovered that ALL THE AXES moves only by a range that is roughly half the span: the LCD goes from 0 to 255mm, but the carriage moves only by 125mm

the Yaxis says form -4 to 212mm, but in reality it moves by 110mm only

 

the Z axis says from 0 to 220, but it moves by 110mm only

 

therefore it is not a problem of belt tension, or of cable interference etc.

I tried to revert to previous firmwares, but the problem remains, and it is impossible to print

Again, everything happened AFTER a firmware upgrade

any idea?

thanks

rosanna

Posted : 14/12/2025 9:04 pm
haynmogli
(@haynmogli)
Active Member
RE: all axis lenght errors after firmware upgrade

I had a similar problem after firmware update. But only to the Y axis. All the self tests were fine and first layer. however when printing i get a y axis crash. when I turn of the detection the prints come out fine with no y axis print problems.

I will also try to go back in firmware until it stops giving the crashes since it seems to be a firmware issue not hardware.

P.S. I feel like this community is pretty dead. Not much help around and I cannot even add a topic in the forum.

Posted : 16/12/2025 8:48 pm
scimmiettarossa
(@scimmiettarossa)
Active Member
Topic starter answered:
RE: all axis lenght errors after firmware upgrade

solved by a factory reset:

  • press the reset button and hold it
  • press the knob button and hold it
  • release the reset button
  • --> ask for reset --> choose "all data"

then I passed through the initial calibration etc

 

Posted : 22/12/2025 9:48 am
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