Unofficial order topic for mk3s  

RE: Unofficial order topic for mk3s

May 6th for me. My order has not shipped. I ordered the orange kit with the textured sheet. 

RE: Unofficial order topic for mk3s

Ordered MK3S Kit with both build sheets and 2 rolls of Prusa Orange PPE PETG on the 7th of May when the lead time estimate was 3 weeks.

Currently 4 weeks and 1 day and status is still 'On Backorder'.  🙁

Desperately need it for my business for functional prints.

RE: Unofficial order topic for mk3s

On the updside, I've been able to add a roll of PC Blend (which hadn't been released at the time of placing my order) to my order for just the cost of the spool with no extra shipping. 🙂

RE: Unofficial order topic for mk3s

@justsomejosh

I ordered the MK3S kit on 4/27/2020 and it arrived 5/29/2020.  When I paced the order is said 3~4 weeks.

RE: Unofficial order topic for mk3s

@morphias

Hi! How have you done that?

I would like to make the same with my order, it is possible when the payment is already accepted?

I ordered a Mk3s with some PETG on the 9th of May, and support told me that I will have to wait at least the 6 weeks.

RE: Unofficial order topic for mk3s

I make the second order, then contact support and ask them to add it to the first order... Might be worth checking with support first. 

I have added to several of my orders... 
regards Joan

RE: Unofficial order topic for mk3s

@konemi8

I contacted support about adding it to the order.

They gave me a PayPal to pay the difference and details to put into the Notes of the PayPal transaction so they could tie the payment to the order.

It was all done and dusted and my order updated in under 10mins.

RE: Unofficial order topic for mk3s

@morphias

Perfect! Thank you very much! I will try it tomorrow.

RE: Unofficial order topic for mk3s

@morphias

Sounds like they changed the process a little, but still have ways of obliging the customer. 
Well done

Joan

RE: Unofficial order topic for mk3s

I ordered also an extra filament spool it was really quick! Great support should I say!

RE: Unofficial order topic for mk3s

I ordered mine on May 4th, also exactly 6 weeks ago. Still, I haven't heard yet anything. Lead time was 3-4 weeks on order, in the meantime 5-6 weeks. It looks like Prusa will even miss the longer lead time 🙁 . It would be great to get some notice when it will be shipped without the need to chat with support. I assume they will have more important questions to answer than shipping date.

RE: Unofficial order topic for mk3s

Checked up  on the progress of my order (placed 27th April) and was told could be dispatched this week or might be next week but no guarantees of either, this was based on an original estimate of 4-5 weeks when I ordered.

Tells me they have not got any form of Manufacturing Control process in place which worries me therefore about the quality control , they did confirm that there was nothing in my order that what holding it back , just the 'current situation'

RE: Unofficial order topic for mk3s

Posted by: @andrew-i-davidson

Checked up  on the progress of my order (placed 27th April) and was told could be dispatched this week or might be next week but no guarantees of either, this was based on an original estimate of 4-5 weeks when I ordered.

Tells me they have not got any form of Manufacturing Control process in place which worries me therefore about the quality control , they did confirm that there was nothing in my order that what holding it back , just the 'current situation'

 

And then this morning I get an email saying it had shipped so lead time was 6 weeks exactly plus what ever postage you select

😀

RE: Unofficial order topic for mk3s

@andrew-i-davidson

Same, I ordered mine the day after you and have heard nothing from chat. Each time I contact them about my order I am told that it's fine and will ship maybe this week or maybe next week each time. 

RE: Unofficial order topic for mk3s

I just received my shipping notification!

Order placed on April 28

RE: Unofficial order topic for mk3s

I am wondering if the home time for COVID caused an increase in orders.  

RE: Unofficial order topic for mk3s

I ordered a MK3S with the standard PEI sheet on May 18th.

Also, I found a spreadsheet that someone started.

https://docs.google.com/spreadsheets/d/1r9yARl4QjmJJYcp1nSAJojfRu_sKQhdGCwfBQ-seHzg/edit#gid=0

RE: Unofficial order topic for mk3s

I ordered my kit on 5/14. At the time the lead time showed 3-4 weeks, I believe.

I am going to go crazy waiting. 

RE: Unofficial order topic for mk3s

Shipped yesterday, DHL have given me an expected delivery date of Monday 15th June , regret being a cheapskate and picking the economy service now 😀 

RE: Unofficial order topic for mk3s

Arrived today (friday) , open the box , handed the gummy bears out will be assembling Saturday