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TMC Driver Overtemp error  

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SS220
(@ss220)
Estimable Member
TMC Driver Overtemp error

Just got this on my 2 week old MK3S. Pressing the reset wouldn't clear it, but power cycle seemed to. Any idea what causes this and what might I do to mitigate it?

Posted : 16/12/2019 3:05 pm
Nikolai
(@nikolai)
Noble Member
RE: TMC Driver Overtemp error

Please contact live support chat. You're in full warranty window. If you try to fix it by yourself, you might loose your warranty.

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Posted : 16/12/2019 10:10 pm
SS220
(@ss220)
Estimable Member
Topic starter answered:
RE: TMC Driver Overtemp error

@nikolai-r

Thanks. They suggested a full factory reset and reflash firmware. Frankly, I'm not sure what that is supposed to accomplish since it was a brand new unit running the latest firmware already. It ran fine for two weeks before throwing the error. Anyway, I did what they suggested and am testing the first print now.

Posted : 17/12/2019 3:43 am
Nikolai
(@nikolai)
Noble Member
RE: TMC Driver Overtemp error

@stevensmith

This is how every support hotline works. You have to follow their procedure. If you're lucky, the error will appear again fast and you will get your board replaced soon. 

Often linked posts:
Going small with MMU2
Real Multi Material
My prints on Instagram

Posted : 17/12/2019 4:03 am
SS220
(@ss220)
Estimable Member
Topic starter answered:
RE: TMC Driver Overtemp error

Just providing an update. Finished a 13 hour print with no issues after the reset/reflash. I'm not calling this fixed since the printer had been printing well for two weeks before I got the error and this print is one I had printed well before.  I will update this thread further if the error pops again.

 

Posted : 17/12/2019 6:48 pm
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