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ir_fuel
(@ir_fuel)
Estimable Member
Spring steel sheet availability

Is this some kind of joke?

It's the second time I get a mail from Prusa telling me spring sheets are available. Within 2 seconds of receiving the mail I click on the link and they aren't available (anymore?) for ordering.

What are they doing? Sending out a mail to all interested parties as soon as they have 10 in stock? 👿

Maybe they should check how many people registered for the 'notify me' mail and make sure they have enough availability before mailing everyone?

Napsal : 25/06/2018 11:53 am
timo.m
(@timo-m)
Estimable Member
Re: Spring steel sheet availability

Same here. I couln't have been any faster than I was. Still no luck... 😮

Napsal : 25/06/2018 11:58 am
303dips
(@303dips)
Eminent Member
Re: Spring steel sheet availability

Same here, and no voucher ($10 and free shipping voucher) yet. Not sure if there was any available or a bug?

I cannot find chat anymore on prusa's store to ask, (may be the pi hole blocklist that blocks it.)

Napsal : 25/06/2018 12:16 pm
ulfert.g
(@ulfert-g)
Active Member
Re: Spring steel sheet availability

According to the chat the mail has been sent mistakenly.
Bummer, but not the end of the world 😉

Napsal : 25/06/2018 12:25 pm
Olef
 Olef
(@olef)
Prominent Member
Re: Spring steel sheet availability

Same here. 2nd time it has happened. I receive the mails and go instantly there but no vouchers and no sheets to buy.

What is going on?

Napsal : 25/06/2018 12:48 pm
ben
 ben
(@ben-13)
New Member
Re: Spring steel sheet availability

Big disappointment from Prusa... Over half a year later and still nothing

Napsal : 25/06/2018 1:34 pm
Black Lotus
(@black-lotus)
Member
Re: Spring steel sheet availability

Holy sheet, the production of these is taking way too long. 🙄

Napsal : 25/06/2018 2:17 pm
ir_fuel
(@ir_fuel)
Estimable Member
Topic starter answered:
Re: Spring steel sheet availability

I don't really care about the coated one, but what bothers me the most is that if something were to happen to the one I currently have, it simply impossible to buy a replacement.

Napsal : 25/06/2018 2:35 pm
imod.systems
(@imod-systems)
Honorable Member
Re: Spring steel sheet availability


I don't really care about the coated one, but what bothers me the most is that if something were to happen to the one I currently have, it simply impossible to buy a replacement.

You can buy replacement PEI sheets and replace the surface yourself.

Napsal : 25/06/2018 3:08 pm
ir_fuel
(@ir_fuel)
Estimable Member
Topic starter answered:
Re: Spring steel sheet availability

Knowing how handy I am with stickers over big surfaces that shouldn't have any bubbles .... it will cost me less to just order a new sheet 😀

Napsal : 25/06/2018 3:10 pm
ACDawg
(@acdawg)
Eminent Member
Re: Spring steel sheet availability

Everything I've heard recently regarding the PEI powder-coated sheets is about the textured surface. Has anyone heard about the glossy PEI powder-coated sheets?

Napsal : 25/06/2018 3:53 pm
bobstro
(@bobstro)
Illustrious Member
Re: Spring steel sheet availability

The good news is that they seem to have an email queued up and ready to send, so presumably the pipeline is filling up. I'm anxious, but I think Prusa has done right by working to shorten the printer order process 1st. They've apparently started shipping PC plates to those who waited for them with their original orders. Hopefully, the rest of us will get a shot at ordering spares soon.

It looks like the Build-Tak plates are a good option in the meantime. The ability to have any combination of Build-Tak, Gecko Tech and PEI sticker surfaces adds some flexiblity. I still want the Prusa original, but this gives me a "Plan B" if something happens to my sole plate.

Ordering Prusa Orange PETG is equally challenging. Only after I had already ordered a suitable substitute did I get a chance to actually buy some from Prusa.

My notes and disclaimers on 3D printing

and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan

Napsal : 25/06/2018 4:30 pm
bobstro
(@bobstro)
Illustrious Member
Re: Spring steel sheet availability


Everything I've heard recently regarding the PEI powder-coated sheets is about the textured surface. Has anyone heard about the glossy PEI powder-coated sheets?
From what I've read, the glossy PEI powder-coated sheet will provide the same finish as the existing PEI sticker, only without worries about lifting or tearing the sheet.

Now if only Prusa would release a sheet with both PC finishes on opposite sides...

My notes and disclaimers on 3D printing

and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan

Napsal : 25/06/2018 4:32 pm
josh.w3
(@josh-w3)
Estimable Member
Re: Spring steel sheet availability

I chatted with support this morning as well. Got the same answer as previous poster...Was another false alarm email sent by mistake.

I also asked about the fact that some customers had either received shipping notices for the powder coated sheet, or had actually received the new sheet already. He said that those were "samples" that had been selectively sent out, and that the powder coating was still "in testing". He then said it "could be two months" before I receive my voucher and can actually order the product.

I ordered my MK3 in September 2017...so basically it's going to be a full year before I get the powder coated sheets that Josef began marketing over a year ago. I work in manufacturing so I fully understand encountering technical issues and hurdles when bringing a new product to market. But a full year delay? Wow.

- My MK3 Power Supply and Pwr Mgmt Upgrade
Napsal : 25/06/2018 4:48 pm
ACDawg
(@acdawg)
Eminent Member
Re: Spring steel sheet availability



Everything I've heard recently regarding the PEI powder-coated sheets is about the textured surface. Has anyone heard about the glossy PEI powder-coated sheets?
From what I've read, the glossy PEI powder-coated sheet will provide the same finish as the existing PEI sticker, only without worries about lifting or tearing the sheet.

Now if only Prusa would release a sheet with both PC finishes on opposite sides...

Right, but I haven't heard anything about when they may be available.

I agree, it'd be great to have smooth on one side and textured on the other.

Napsal : 25/06/2018 5:40 pm
Casey
(@casey-2)
Estimable Member
Re: Spring steel sheet availability

At this point, I'd be happy with a blank piece of steel for $10+free ship... Of course, the existing stickered sheets aren't even being sold either. This really sucks Josef Prusa!!!

Napsal : 25/06/2018 6:32 pm
imod.systems
(@imod-systems)
Honorable Member
Re: Spring steel sheet availability


At this point, I'd be happy with a blank piece of steel for $10+free ship... Of course, the existing stickered sheets aren't even being sold either. This really sucks Josef Prusa!!!

But you could buy the stickers and sticker the sheet yourself.

Napsal : 25/06/2018 6:33 pm
bobstro
(@bobstro)
Illustrious Member
Re: Spring steel sheet availability


At this point, I'd be happy with a blank piece of steel for $10+free ship... Of course, the existing stickered sheets aren't even being sold either. This really sucks Josef Prusa!!!
I was able to order the PEI sticker sheet without issue. It's often out of stock, but it wasn't particularly hard to get.

You could buy a bare flex steel sheet from BuiltTak. By the time you add a covering on both sides (don't want bare metal scraping your heated bed), it's going to be a $60 proposition.

My notes and disclaimers on 3D printing

and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan

Napsal : 25/06/2018 6:35 pm
bobstro
(@bobstro)
Illustrious Member
Re: Spring steel sheet availability

[...] I work in manufacturing so I fully understand encountering technical issues and hurdles when bringing a new product to market. But a full year delay? Wow.It sounds like they were having some nasty issues with production. Not being geographically situated amongst hordes of suppliers no doubt slows things down for Prusa. It sucks, but as opposed to those companies that ship a defective product and deal with it later, I much prefer the approach JP has taken. I think it'll be one of those "well worth waiting for" experiences, much like the frustration of waiting 90+ days for a Mk3. Hated the wait, but so very glad I waited.

My notes and disclaimers on 3D printing

and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan

Napsal : 25/06/2018 6:38 pm
Casey
(@casey-2)
Estimable Member
Re: Spring steel sheet availability



At this point, I'd be happy with a blank piece of steel for $10+free ship... Of course, the existing stickered sheets aren't even being sold either. This really sucks Josef Prusa!!!

But you could buy the stickers and sticker the sheet yourself.

Let me make it absolutely clear for you. I need the steel, not the sticker. I had a nuclear engineer use a machine to analyze my existing sheet. The steel itself is BULGING in one part of the bed, bottom right quarter. Auto bed level does not correct this. Nothing is UNDER the sheet when it is placed on the printer. I just want to purchase a replacement. That is all. Stickered or not. Preferrably not, because I'd put gizmodorks PEI on it instead of this thin stuff. lol

Replacing the sticker will not fix the steel!!! And support continually blamed layer height.

Oh and btw, it has been over 7 months since the spring steel powder coated sheets were promised.... just a reminder.

Napsal : 25/06/2018 6:43 pm
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