Re: Ship Date Tracking Spreadsheet
I updated the spreadsheet once I got into work today, and in front of a real computer, and not on my phone from bed lol (Half asleep!)
The blog post is completely on track for my order, to the very day!
My UPS estimate is for the 9th (2 days! lol) I am pretty sure that will not arrive by then. DHL can deliver that fast as they have customers down pat, but mt experience with UPS is not as good lol. We shall see.
Re: Ship Date Tracking Spreadsheet
I updated the spreadsheet once I got into work today, and in front of a real computer, and not on my phone from bed lol (Half asleep!)
The blog post is completely on track for my order, to the very day!
My UPS estimate is for the 9th (2 days! lol) I am pretty sure that will not arrive by then. DHL can deliver that fast as they have customers down pat, but mt experience with UPS is not as good lol. We shall see.
You are next to me, so at least for assembled printers they seem to be on track.
Re: Ship Date Tracking Spreadsheet
I updated the spreadsheet once I got into work today, and in front of a real computer, and not on my phone from bed lol (Half asleep!)
The blog post is completely on track for my order, to the very day!
My UPS estimate is for the 9th (2 days! lol) I am pretty sure that will not arrive by then. DHL can deliver that fast as they have customers down pat, but mt experience with UPS is not as good lol. We shall see.
You are next to me, so at least for assembled printers they seem to be on track.
Which makes very little sense as Assembled units must take 4-5x more time and effort to ship than kits. If anything they should be behind in assembled units, not kits.
Re: Ship Date Tracking Spreadsheet
Does anyone that has had their printer sent to the west coast care to share their shipping/tracking progress so I can see what to expect?
Mine left the country already, and has been updated from "Expected delivery on the 9th' to 'Scheduled delivery information is not available at this time. Please check back later.' lol
Last update was: 05/07/2018 6:13 P.M. Your package was released by the customs agency.
Re: Ship Date Tracking Spreadsheet
If this helps, I spoke to someone on live chat and they said that my order, orange mk3 kit which was placed on 3-12-18, would be shipped at the end of this week, closer to May 10th and 11th, rather than the 7th time on the shipping table. No confirmation yet, will update when I get it.
Semi-newbie into 3d printing to make my prop making life easier as well as to use 3d printing for engineering.
Re: Ship Date Tracking Spreadsheet
If this helps, I spoke to someone on live chat and they said that my order, which was placed on 3-12-18, would be shipped at the end of this week, closer to May 10th and 11th, rather than the 7th time on the shipping table. No confirmation yet, will update when I get it.
Did you order a kit or assembled MK3?
Re: Ship Date Tracking Spreadsheet
I updated the spreadsheet once I got into work today, and in front of a real computer, and not on my phone from bed lol (Half asleep!)
The blog post is completely on track for my order, to the very day!
My UPS estimate is for the 9th (2 days! lol) I am pretty sure that will not arrive by then. DHL can deliver that fast as they have customers down pat, but mt experience with UPS is not as good lol. We shall see.
You are next to me, so at least for assembled printers they seem to be on track.
Which makes very little sense as Assembled units must take 4-5x more time and effort to ship than kits. If anything they should be behind in assembled units, not kits.
They have already explained why the assembled units ship faster than the kits. They have dedicated teams for both kit 'assembly'(Packing the parts that go into the kits) and for actually assembling, and testing printers. They also have dedicated sections of the print farm for those same processes. And since they sell less of the assembled printers vs the kits, they of course are able to process those orders faster.
This is one of the reasons I chose to order an assembled printer.
Actually there are three reasons.
1. The reason above, because I would get my printer SOONER!
2. I get a better warranty, and clearly better support has been documented. (This is a no brainier duh lol)
3. While I have plenty of knowledge, and skillz to assemble the printer (I currently own 3 other printers, and have dissembled, repaired, modified, and reassembled them all many times) I just don't have the time, or space to build the MK3 right now.
Those three things combined (And lets be honest Number 2 alone! lol) more than make up for the extra $200 price.
Re: Ship Date Tracking Spreadsheet
They have already explained why the assembled units ship faster than the kits.
Where was this explained? it wasn't mentioned at all on their sales site that I could see.
Re: Ship Date Tracking Spreadsheet
If this helps, I spoke to someone on live chat and they said that my order, which was placed on 3-12-18, would be shipped at the end of this week, closer to May 10th and 11th, rather than the 7th time on the shipping table. No confirmation yet, will update when I get it.
Did you order a kit or assembled MK3?
Kit, my bad. forgot to include that
Semi-newbie into 3d printing to make my prop making life easier as well as to use 3d printing for engineering.
Re: Ship Date Tracking Spreadsheet
They have already explained why the assembled units ship faster than the kits.
Where was this explained? it wasn't mentioned at all on their sales site that I could see.
I have seen it explained here in the forums, in blog posts, Reddit posts by Prusa employees, and in Youtube videos as well.
If you search for the info it is out there.
If you think about it, it makes sense as a business to plane for your productions lines to be made this way. Otherwise you will run into issues easily moving back, and forth from each production line. You set up a portion of your production from the get go for each "Line" of your products. Yes that does mean one of them will go faster than the other if the orders come in less than the other, but as long as they are still coming in you are good to go!
Re: Ship Date Tracking Spreadsheet
They have already explained why the assembled units ship faster than the kits.
Where was this explained? it wasn't mentioned at all on their sales site that I could see.
I have seen it explained here in the forums, in blog posts, Reddit posts by Prusa employees, and in Youtube videos as well.
If you search for the info it is out there.
If you think about it, it makes sense as a business to plane for your productions lines to be made this way. Otherwise you will run into issues easily moving back, and forth from each production line. You set up a portion of your production from the get go for each "Line" of your products. Yes that does mean one of them will go faster than the other if the orders come in less than the other, but as long as they are still coming in you are good to go!
Re: Ship Date Tracking Spreadsheet
They have already explained why the assembled units ship faster than the kits.
Where was this explained? it wasn't mentioned at all on their sales site that I could see.
I have seen it explained here in the forums, in blog posts, Reddit posts by Prusa employees, and in Youtube videos as well.
If you search for the info it is out there.
If you think about it, it makes sense as a business to plane for your productions lines to be made this way. Otherwise you will run into issues easily moving back, and forth from each production line. You set up a portion of your production from the get go for each "Line" of your products. Yes that does mean one of them will go faster than the other if the orders come in less than the other, but as long as they are still coming in you are good to go!
Re: Ship Date Tracking Spreadsheet
They have already explained why the assembled units ship faster than the kits.
Where was this explained? it wasn't mentioned at all on their sales site that I could see.
I have seen it explained here in the forums, in blog posts, Reddit posts by Prusa employees, and in Youtube videos as well.
If you search for the info it is out there.
If you think about it, it makes sense as a business to plane for your productions lines to be made this way. Otherwise you will run into issues easily moving back, and forth from each production line. You set up a portion of your production from the get go for each "Line" of your products. Yes that does mean one of them will go faster than the other if the orders come in less than the other, but as long as they are still coming in you are good to go!
Re: Ship Date Tracking Spreadsheet
They have already explained why the assembled units ship faster than the kits.
Where was this explained? it wasn't mentioned at all on their sales site that I could see.
I have seen it explained here in the forums, in blog posts, Reddit posts by Prusa employees, and in Youtube videos as well.
If you search for the info it is out there.
If you think about it, it makes sense as a business to plane for your productions lines to be made this way. Otherwise you will run into issues easily moving back, and forth from each production line. You set up a portion of your production from the get go for each "Line" of your products. Yes that does mean one of them will go faster than the other if the orders come in less than the other, but as long as they are still coming in you are good to go!
Re: Ship Date Tracking Spreadsheet
WOW! what happened with all the duplicate posts?!?!?! And it won't let me delete them!!!!!
Re: Ship Date Tracking Spreadsheet
WOW! what happened with all the duplicate posts?!?!?! And it won't let me delete them!!!!!
Wow!
So you, and presumably Prusa Research, expect a customer to wade through hundreds of youtube videos, thousands of forum posts and social media sites (not everyone likes to use social media) to see if see if a kit version is going to be delayed compared to an assembled version? I wouldn't have that expectation because i would never expect that to happen.
Honestly, if they really wanted a potential customer to know that they would be waiting 60+ days for a product, all while potentially seeing people who ordered afterwards get deliveries before theirs is even shipped, that would mentioned on the sales page.
It all comes down to expectations.
I expect information to be up to date when I buy something. The shipping table was, obviously, inaccurate when they said it would be shipped a month after I purchased it. PR eagerly took my $750 and didn't send me a product. Maybe don't charge until ready to ship? That way PR doesn't look like they're just sitting on everyone's money earning interest and not fulfilling their end of the exchange.
I was not told to expect multiple delays until after they took my money and missed the first shipment schedule.
8 weeks later, PR has my money and I don't have a MK3. It feels unbalanced. Does that make me entitled? No. It makes me a customer of PR that hasn't had the purchase fulfilled as expected when the purchase was made. The information on the sales site was the basis for these expectations. Also the sales site says this printer can do a whole lot more than it's capable of right now, but that's for another day.
Re: Ship Date Tracking Spreadsheet
WOW! what happened with all the duplicate posts?!?!?! And it won't let me delete them!!!!!
Wow!
So you, and presumably Prusa Research, expect a customer to wade through hundreds of youtube videos, thousands of forum posts and social media sites (not everyone likes to use social media) to see if see if a kit version is going to be delayed compared to an assembled version? I wouldn't have that expectation because i would never expect that to happen.
Honestly, if they really wanted a potential customer to know that they would be waiting 60+ days for a product, all while potentially seeing people who ordered afterwards get deliveries before theirs is even shipped, that would mentioned on the sales page.
It all comes down to expectations.
I expect information to be up to date when I buy something. The shipping table was, obviously, inaccurate when they said it would be shipped a month after I purchased it. PR eagerly took my $750 and didn't send me a product. Maybe don't charge until ready to ship? That way PR doesn't look like they're just sitting on everyone's money earning interest and not fulfilling their end of the exchange.
I was not told to expect multiple delays until after they took my money and missed the first shipment schedule.
8 weeks later, PR has my money and I don't have a MK3. It feels unbalanced. Does that make me entitled? No. It makes me a customer of PR that hasn't had the purchase fulfilled as expected when the purchase was made. The information on the sales site was the basis for these expectations. Also the sales site says this printer can do a whole lot more than it's capable of right now, but that's for another day.
This is all in FUN... 😎
OK, so let me get this straight. (And yeah I am assuming a few things here, 1 that you have looked at YouTube videos, read forum posts, reddit threads, and did research before you decided to drop nearly a grand on a printer...)
You ordered a printer that you KNEW people have always complained about being hard to get, taking forever to arrive, and constantly being delayed.
You looked at the shipping list/schedule saw that the assembled printers are CLEARLY listed as shipping MUCH faster than the kits ship, from the VERY beginning.
But you are still shocked, and upset that people who pay more money for an assembled printer are getting them before you?!?!?! How dare they ship something out faster that they have CLEARLY, and OPENLY ALWAYS had posted that ships faster than the kits.... gets shipped faster than the kits?!?!?!
Or even better, how dare someone that pays more than you did get something before you?!?! Do you feel the same way if someone pays more for faster shipping? Do you complain about the people who get fast passes at theme parks as well because they get to "Cut in line in front of you"?
In the end, if you wanted a printer sooner, you should have purchased something from amazon, or ordered an assembled unit.
They didn't try to hide the fact the send out assembled printers faster, and they aren't trying to hide why, I mean did you bother to ask them? In the end it doesn't matter? Maybe they do it as a premium to those customers, I mean they offer a better warranty to those customers as well too.
You will get your printer, and you will probably(Hopefully) LOVE IT!, just chill, and relax, and spend this time planning for it to arrive, rather than stressing, and getting upset about it not being here already lol.
😀
Re: Ship Date Tracking Spreadsheet
OK, so let me get this straight. (And yeah I am assuming a few things here, 1 that you have looked at YouTube videos, read forum posts, reddit threads, and did research before you decided to drop nearly a grand on a printer...)
That's not a safe assumption. I saw some reviews, those reviews said it was awesome. I decided I would buy it. Dropping a nearly grand on a quality printer is cheap compared to Ultimaker and LulzBot. And supposedly, it's supposed to be worlds better than my $300 monoprice i3.
It's coming to light that the experience is not so awesome. The fulfillment aspect is crap right now. The filament sensor is doesn't sense jams. Crash detection causes layer shifts for seemingly no reason. The power supply isn't so 'silent'.
Forums are full of people who aren't happy with their experiences, there aren't a lot extolling the awesome benefits. If there are, they are being drowned out by posts such as:
Filament sensor doesn't work
Power supply is clicking
Prints don't stick to the bed
Powder coated PEI GRRRRR!!!
Where's my printer (such as this one and the MK3 now shipping posts)
Strange patterns in prints due to LA or lack there of, or some other reason
Squeaky X axis
That's the nature of forums. I am part of the problem right now. That's because I feel like PR is not upholding their end of the agreement.
Some of us aren't acolytes of PR yet. As of right now, I really can't be because they have failed to fulfill even my most basic expectation...delivery of a product. I'm glad you are getting yours so soon. I assumed (probably the problem right there), that the kit would be quicker to send as it's skipping two steps, assembling and QA.
So, yeah, i have no other option than to sit back and chill and hope that PR blesses me the chance to enjoy, nay LOVE, my new printer. That doesn't mean I have to be happy about it.
Re: Ship Date Tracking Spreadsheet
This is all in FUN... 😎
I know, I don't mean to appear combative. I'm just tired of being told a date and it being missed.
Enjoy your printer and cheers!
Re: Ship Date Tracking Spreadsheet
This is all in FUN... 😎
I know, I don't mean to appear combative. I'm just tired of being told a date and it being missed.
Enjoy your printer and cheers!
It is all good 🙂 We will have our printers soon!!!! And it will be amazing (I hope!) 😀