Re: Ship Date Tracking Spreadsheet
I got the email that says my label was created. I ordered my orange kit on January 4.
EDIT: Whoops, sorry for the double post. My phone acted up for a bit.
Re: Ship Date Tracking Spreadsheet
Mine shipped the day after I got notice of label creation. Label was created on Monday, shipped on Tuesday, and I received it on Friday. Took me longer to put it together than it took to get it shipped halfway around the world! Lol
I got stalled out on the dreaded "missing commercial invoice is causing a delay". It was labeled and picked up by UPS the same day. Now if it can just get out of customs I might have it by the weekend.........
I think everyone has that? Mine did too. Didn’t see where it slowed down the shipment any on mine.
How long did UPS display that message for you? My printer has apparently not moved from that status since 3/5.
Re: Ship Date Tracking Spreadsheet
Woohoo I received my label created mail. Can’t wait for it to get here and start building.
Re: Ship Date Tracking Spreadsheet
Woohoo I received my label created mail. Can’t wait for it to get here and start building.
When did you order your printer matheus.h? And was it a kit or assembled and what color? Yes want to know it all 😆
Re: Ship Date Tracking Spreadsheet
Sorry for not providing the information I myself asked for previously.
I ordered January 4th, orange and a kit.
Re: Ship Date Tracking Spreadsheet
Link access was revoked again by the Google Docs Gods this morning.
Restored after a few minutes.
Re: Ship Date Tracking Spreadsheet
Thanks for the info 🙂
And we all forget stuff like that in excitement. So no worries.
Re: Ship Date Tracking Spreadsheet
Sorry for not providing the information I myself asked for previously.
I ordered January 4th, orange and a kit.
Who did you bribe to have it shipped so quickly? 😀
I ordered an orange kit on December 29th and it still shows 'on backorder' in my order page.
Don
Re: Ship Date Tracking Spreadsheet
I wish they would add a third column of ship dates for the shipments that are being delayed or asked to be delayed for the textured sheets 😀
Re: Ship Date Tracking Spreadsheet
So, you're saying I can get it without waiting till the end of April? Better finish that room sooner then 😉
Of course, I already paid for it. I doubt that makes any difference, but still.
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Do anyone have an explanation for how some people can get their printer shipped before the dates that are set on the shipping table?
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Unfortunately not Hannes. I asked the chat last Monday and they didn't seen to know or care to say why its happening. 😐
Its just a big mess now if you ask me.
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A bit disappointing to see those January orders already arriving before my December order has shipped as well. Definitely strange that they’d be going out of order at this point.
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Indeed its like part of the packing crew are still using the old shipping table, as on the old schedule weeks 1 and 2 would be shipping out this week. 😆
Maybe we should email the new table to them.
Laughing aside, its clearly not fair to the week 52 people still waiting.
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A bit disappointing to see those January orders already arriving before my December order has shipped as well. Definitely strange that they’d be going out of order at this point.
I asked support and they are saying everything is being shipped in order, but we have people ordering in January that have already received theirs. Still waiting for any kind of update on my week 52 kit.
Re: Ship Date Tracking Spreadsheet
I ordered Dec 16th and I'm still waiting.
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Same for me. Ordered on 12/29/2017, but the order still is on backorder / payment accepted. But according to the spreadsheet even some orders from week 2 already got the tracking no.
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Mine ordered 20/12/17 and UPS should have delivered today (07/03/18), except they are now claiming an ‘extreme weather event’ somewhere between Luton GB and my home less than 30 miles away. The only ‘extreme event being the sun has come out 😀
My guess is it stops Prusa claiming money back for a failed service.
I would assume those ordering around Xmas will see despatch at any time now.
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I guess time will tell, should be shipped soon. Not saying people are lying on here or not telling the full story.. but so far only a few have received their shipping label and there might be circumstances that we are unaware of that is causing these orders from shipping already. Lets just see how the week pans out 🙂
Re: Ship Date Tracking Spreadsheet
A bit disappointing to see those January orders already arriving before my December order has shipped as well. Definitely strange that they’d be going out of order at this point.
I asked support and they are saying everything is being shipped in order, but we have people ordering in January that have already received theirs. Still waiting for any kind of update on my week 52 kit.
Week 43 here, and I'm still waiting. I spoke to support today to see if they expect to maintain Josef's claim that printers like mine which were delayed due to the textured sheets would ship this week. He seemed to have no idea what I was talking about and said I shouldn't expect mine until the sheets come in sometime in April. After I explained the email he said, "hopefully next week, but no promises". I'm so tired of getting responses like that. If it doesn't get shipped this week, it will be the third time they've fallen through on their estimates. Is anyone in control of the the shipping process over there? I completely understand certain delays, especially in the early months of shipment, and especially when manufacturers don't deliver the product, but they've been shipping for a while now and the kinks should be all sorted out. If there are X number of printers ordered and Y are shipped each day and you know the order in which the purchases were made, why can't you give me an exact number? If I am 105th in line and 10 printers are shipped each day, then you should be able to tell me with 100% confidence that my printer will ship on the 11th day. Still uncertain? Give me a conservative estimate. If your numbers say it will ship in 11 days, tell me it will ship in 14. If you guys are late, no harm no foul. If you guys are on track with your internal schedule of 11 days, well now you're shipping it to me 3 days early and I'll be head over heels praising Prusa for the modern manufacturing marvel. But if you tell me it will ship in 7 days, and you're late, now I'm going to be pissed.
Freakin' mistakes were made.
/end rant