Mk3 Repair service in the US?
Is there anyplace I can ship my Mk3 to get someone competent to fix it. The #@$%@#$% thermistor has died for the second time in 18 months and it's just to hard for me. [I also have the MK3S "kit" that is *way*way* too difficult for me, perhaps this same service could install that for me, too]. Thanks!
RE: Mk3 Repair service in the US?
Click on EShop above, then World. Select the buttons for show and tell, tech support, and Print on demand.
With a little luck, it will show you users is your area and let you contact them. Most of our users are very skilled with Prusa problems.
I honestly think getting a fellow Prusa user to help you is better than shipping your printer off.
Good luck!
RE: Mk3 Repair service in the US?
@robert-rmm200
I did that and it is enlightening. Thanks!! Problem is I don't know what to do -- there are Prusa users not far away from me, but I can't see how to contact them. All I have is a gray circle with a "1" in it but I can't figure out how to contact the person.
RE: Mk3 Repair service in the US?
@robert-rmm200
I did that and it is enlightening. Thanks!! Problem is I don't know what to do -- there are Prusa users not far away from me, but I can't see how to contact them. All I have is a gray circle with a "1" in it but I can't figure out how to contact the person.
The Print on Demand button should let you send them a message. Use it to describe your problem.
If they can Print on Demand - they can probably fix your printer. Check your area for user groups also.
Also - tell us the city you are in. We get a lot of traffic here - and a close one may offer to help.
RE: Mk3 Repair service in the US?
@robert-rmm200
Thanks -- I found the little "message" icon on the owner's little popup and that got me to what looks like an instant messaging page. I sent them a message and I guess I'll see how it works out.
RE: Mk3 Repair service in the US?
Good luck!
I know you just want a printer that works - but a fellow user in your area can be an immense help in getting you over the rough spots.
RE: Mk3 Repair service in the US?
Quick question about the messaging stuff: does the "message" notify recipients by email that there's a message waiting? There is just *one* appropriate printer-owner within about 100 miles of where I am and I've texted them, but I"m wondering if they got a "poke" of some kind and if I'll get a "poke" if/when they respond. [it's been over a week and no response]
And circling back to my original inquiry: if the one local owner doesn't pan out, how might I go about sifting through the hundreds of printer owners around the US to find someone capable and willing and able to get my printer working again.
RE: Mk3 Repair service in the US?
I'd like to change my status on the map from just an owner to a source for printing and support. I've been through every part of my account info and I can't find any way of changing my status. Could someone point me in the right direction please?
Mechanical Design since June 1973 3D Printing since November 2016 😀
RE: Mk3 Repair service in the US?
Quick question about the messaging stuff: does the "message" notify recipients by email that there's a message waiting? There is just *one* appropriate printer-owner within about 100 miles of where I am and I've texted them, but I"m wondering if they got a "poke" of some kind and if I'll get a "poke" if/when they respond. [it's been over a week and no response]
The last time someone contacted me, I haven't received any email notification. You have to login on this page in order to see the notification/messages.
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RE: Mk3 Repair service in the US? e
Detroit
My MK3 have been working GREAT for years but several Crashes and I am STUMPED.
I can't believe there is no help
Scott