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TechTiger
(@techtiger)
Eminent Member
Stuck at Step 8

Got to step 8 in the assembly process only to find that I don't have a hardware bag for step 8. I have the 3D printed parts but no way to mount the case and the system board. My local hardware store didn't carry the size needed. If anybody has had to order extras of these m3x10 screws and M3nS nuts could you please provide links to them. I want to make sure I get the right ones. There were not enough in the spare parts bag to complete the step, so I'm stuck here until I get the right hardware to proceed.

Posted : 20/01/2019 10:09 pm
TechTiger
(@techtiger)
Eminent Member
Topic starter answered:
Re: Stuck at Step 8

side note. I'm in the U.S. Thank yo to the poster that sent me the PM but I'm unable to respond. Not enough posts here yet apparently.

Posted : 20/01/2019 10:20 pm
Bunny Science
(@bunny-science)
Noble Member
Re: Stuck at Step 8

See my metric hardware Amazon shopping list

https://shop.prusa3d.com/forum/assembly-and-first-prints-troubleshooting-f62/metric-hardware-spares-shopping-list-amazon-us--t27238.html

Posted : 20/01/2019 10:34 pm
TechTiger
(@techtiger)
Eminent Member
Topic starter answered:
Re: Stuck at Step 8

That's perfect. Thank you so much.

Posted : 20/01/2019 11:33 pm
Snardo
(@snardo)
Eminent Member
Re: Stuck at Step 8

Not necessarily the quickest option, but I'm pretty sure contacting Prusa's customer service would get a new bag of hardware headed your way without additional cash outlay. It's unfortunate that these things slip by, but I'd like to think the company would make things right, quickly.

Posted : 22/01/2019 2:20 pm
Gekko09
(@gekko09)
Active Member
Re: Stuck at Step 8


Not necessarily the quickest option, but I'm pretty sure contacting Prusa's customer service would get a new bag of hardware headed your way without additional cash outlay. It's unfortunate that these things slip by, but I'd like to think the company would make things right, quickly.

Yeah their support team is quite on top of these things, I had a z-axis part that was faulty and they sent me a new one for free.

Posted : 24/01/2019 12:40 am
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