New Printer (Kit) - Heater/Thermistor not connected

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crowland

(@crowland)

New Member

New Printer (Kit) - Heater/Thermistor not connected

I completed assembly of 4 new MK3s kits today. 3 are working great, but one gives the error message "Heater/Thermistor" not connected. I have connected and disconnected the hotend heater and thermistor wires from the board multiple times but to no avail. Any suggestions would be greatly appreciated.

Thanks, Georg

Publié : 14/09/2019 4:12 am

bobstro

(@bobstro)

Illustrious Member

RE: New Printer (Kit) - Heater/Thermistor not connected

Easiest might be to log into the estore using the account you purchased the printers under and contact support via online chat. They can ship replacements if needed.

My notes and disclaimers on 3D printing

and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan

Publié : 14/09/2019 4:24 am

crowland

(@crowland)

New Member

Topic starter answered:

RE: New Printer (Kit) - Heater/Thermistor not connected

Thanks for the suggestion. We measured the thermistor resistance which turned out too high - faulty thermistor. Prusa is sending a new one.

Publié : 14/09/2019 5:20 pm

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