I still didn't get a payment confirmation, is it normal?
 
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I still didn't get a payment confirmation, is it normal?  

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ahmet emin.k
(@ahmet-emin-k)
Active Member
I still didn't get a payment confirmation, is it normal?

I sent the money via swift 10 days ago, and I still did not get any comfirmation. Ask them this, but they said, give us +-3 days. Did this happend to you too?

Publié : 25/08/2017 12:17 pm
JeffJordan
(@jeffjordan)
Membre Moderator
Re: I still didn't get a payment confirmation, is it normal?

no, that's not normal. not if you are located inside the eu.
what's your origin ?

sometimes there are problems with oversea banks or banks in sanctionized countries.
so the first thing I would do is to complain at my bank.

dem inscheniör is' nix zu schwör...

Publié : 25/08/2017 11:41 pm
ahmet emin.k
(@ahmet-emin-k)
Active Member
Topic starter answered:
Re: I still didn't get a payment confirmation, is it normal?


no, that's not normal. not if you are located inside the eu.
what's your origin ?

sometimes there are problems with oversea banks or banks in sanctionized countries.
so the first thing I would do is to complain at my bank.

I am from Turkey. I got a message from my bank saying swift transfer is performed. The bank is not a small bank to be honest, but I don't know.

Publié : 26/08/2017 1:08 pm
PJR
 PJR
(@pjr)
Antient Member Moderator
Re: I still didn't get a payment confirmation, is it normal?

When I purchased my first printer from PR, I too paid by bank transfer. It took 7 days for PR to receive confirmation of funds transfer and the money only had to go 600Km!

Peter

Please note: I do not have any affiliation with Prusa Research. Any advices given are offered in good faith. It is your responsibility to ensure that by following my advice you do not suffer or cause injury, damage…

Publié : 26/08/2017 1:38 pm
ahmet emin.k
(@ahmet-emin-k)
Active Member
Topic starter answered:
Re: I still didn't get a payment confirmation, is it normal?


When I purchased my first printer from PR, I too paid by bank transfer. It took 7 days for PR to receive confirmation of funds transfer and the money only had to go 600Km!

Peter

Weird. Well, I will wait until tuesday, since banks are not open weekends. Then If they still don't comfirm, I will start digging the reason behind it.

Publié : 26/08/2017 1:45 pm
JeffJordan
(@jeffjordan)
Membre Moderator
Re: I still didn't get a payment confirmation, is it normal?


...
Weird. Well, I will wait until tuesday, since banks are not open weekends. Then If they still don't comfirm, I will start digging the reason behind it.

any progress ?

dem inscheniör is' nix zu schwör...

Publié : 01/09/2017 1:16 pm
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